Thread View: adobe.acrobat.reader
1 messages
1 total messages
Started by furiousBall
Fri, 09 Apr 2010 17:30
Outlook-Acrobat Issue
Author: furiousBall
Date: Fri, 09 Apr 2010 17:30
Date: Fri, 09 Apr 2010 17:30
28 lines
2421 bytes
2421 bytes
This is a tricky one, we've had a total of three different folks try to figure this out to no avail... There is an issue that crops up intermittently when trying to send and PDF file through email. Adobe-File-send through email. Adobe and the email gets locked up with the following error message: "Microsoft Office Outlook, The operation failed due to network or other communication problems. Check your connections and try again." Both web generated (internal web app uses fpdf to create pdfs - http://www.fpdf.org/) and non-web generated pdfs cause this error to happen (so saving the PDF and then emailing does not cure this). While doing research on this issue, we had found that Microsoft is blaming this error on Adobe in their knowledge base articles and Adobe is blaming this error on Microsoft in their knowledge base articles. Based on suggestions from a previous web searches all of the following did not fix the problem... - running Outlook in safe mode - tried to replace normal.dot - Open the "run" command: Start->Run:Regsvr32.exe %Windir% \System32\Ole32.dll - changed some settings in Internet Explorer. Under Tools, Internet Options, Program tab, change HTML editor to 'MS Word' and everything else to 'MS Outlook' TIA!
Thread Navigation
This is a paginated view of messages in the thread with full content displayed inline.
Messages are displayed in chronological order, with the original post highlighted in green.
Use pagination controls to navigate through all messages in large threads.
Back to All Threads