Problem solved -Adobe gone!!

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2 total messages Started by Big John Wed, 09 Jul 2008 19:11

#211

Author: Big John
Date: Wed, 09 Jul 2008 19:11

21 lines
2320 bytes

I have been plagued with problems with Adobe Reader for the past 6 
months! Couldn't get it to work and couldn't get it off my computer! It 
wouldn't open and wouldn't let me open documents with Foxit. I was 
essentially out of the PDF business!!

Got all kinds of advice - mostly poor - and last evening while reading 
through  one of the Adobe forums, I found the answer!! Downloaded 
"Windows Install Cleanup Utility" from 
http://support.microsoft.com/kb/290301-ran it, identified Adobe to be 
removed, and it was gone!! Every crumb!! I then downloaded Adobe Reader 
9.0 and was off and running!!  I was warned that the first attempt to 
install it might not work, but to get out, and re-boot and try again.  I 
had to do that. It took a while, and a couple of times I thought it had 
frozen, but I waited it out and it finally it finished.  Now it's 
working as if nothing had ever happened.  My thanks to the person who 
gave me the hint --no thanks to Adobe--they weren't any help at all!!

Now I can shut Adobe down and use Foxit, which was my goal in the first 
place!!

bj

Re: Problem solved -Adobe gone!!

#212

Author: Big John
Date: Wed, 09 Jul 2008 19:28

27 lines
2629 bytes

Big John wrote:
> I have been plagued with problems with Adobe Reader for the past 6 
> months! Couldn't get it to work and couldn't get it off my computer! It 
> wouldn't open and wouldn't let me open documents with Foxit. I was 
> essentially out of the PDF business!!
> 
> Got all kinds of advice - mostly poor - and last evening while reading 
> through  one of the Adobe forums, I found the answer!! Downloaded 
> "Windows Install Cleanup Utility" from 
> http://support.microsoft.com/kb/290301-ran it, identified Adobe to be 
> removed, and it was gone!! Every crumb!! I then downloaded Adobe Reader 
> 9.0 and was off and running!!  I was warned that the first attempt to 
> install it might not work, but to get out, and re-boot and try again.  I 
> had to do that. It took a while, and a couple of times I thought it had 
> frozen, but I waited it out and it finally it finished.  Now it's 
> working as if nothing had ever happened.  My thanks to the person who 
> gave me the hint --no thanks to Adobe--they weren't any help at all!!
> 
> Now I can shut Adobe down and use Foxit, which was my goal in the first 
> place!!
> 
> bj
The Microsoft Support address above will not work - somehow it got "ran" 
into it!! The correct address is"
http://support.microsoft.com/kb/290301

bj

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