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Thread View: adobe.acrobat.reader
4 messages
4 total messages Started by denise Sun, 22 Apr 2007 15:29
trouble with manual uninstall of adobe reader 7.0
#275
Author: denise
Date: Sun, 22 Apr 2007 15:29
15 lines
1604 bytes
hi-
i want to manually uninstall my adobe reader 7.0.  and i am using the 
instructions from the adobe website
(ie. http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400728).
they say you should work in diagnostic/safe mode but when i select it in 
system config, i get the following error:

"an access denied error was returned while attempting to change a 
service.  you may need to log on using an administrator account to make 
specified changes."

i only have one user account on my computer and it has administrative 
rights. so.......what to do?

any suggestions?  thanks.
Re: trouble with manual uninstall of adobe reader 7.0
#277
Author: Gloops
Date: Sun, 22 Apr 2007 21:02
42 lines
2463 bytes
Hello,

Well, not very careful to connect to Internet with admin rights ...

Right now I could not open msconfig with limited user rights, so I 
opened it like this :

runas /user:admin "C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\msconfig.exe"

and I was invited to type the password of the user "admin", who is 
administrator.

I am afraid I have no more precise idea at that moment -and you could 
open it but not modify what you wanted ... to be continued.
Perhaps you will find more efficient help in a newsgroup dedicated to 
Windows XP (you are using Windows XP, are not you ?).

Do not hesitate to have a look in the history of the newsgroup, before.
http://groups.google.com/advanced_search






________________________________________
denise wrote, on April 22nd 2007 17:29 :
> hi-
> i want to manually uninstall my adobe reader 7.0.  and i am using the 
> instructions from the adobe website
> (ie. http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400728).
> they say you should work in diagnostic/safe mode but when i select it in 
> system config, i get the following error:
> 
> "an access denied error was returned while attempting to change a 
> service.  you may need to log on using an administrator account to make 
> specified changes."
> 
> i only have one user account on my computer and it has administrative 
> rights. so.......what to do?
> 
> any suggestions?  thanks.
Re: trouble with manual uninstall of adobe reader 7.0
#278
Author: Gloops
Date: Sun, 22 Apr 2007 21:10
26 lines
1835 bytes
Hi,

A common way to start Windows in safe mode is, during starting, to 
depress the F8 key repeatedly (particularly at the end of the appearance 
of the splash screen of the constructor) until you obtain a menu in 
command line mode, in which you can select safe mode.



________________________________________
denise wrote, on April 22nd 2007 17:29 :
> hi-
> i want to manually uninstall my adobe reader 7.0.  and i am using the 
> instructions from the adobe website
> (ie. http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400728).
> they say you should work in diagnostic/safe mode but when i select it in 
> system config, i get the following error:
> 
> "an access denied error was returned while attempting to change a 
> service.  you may need to log on using an administrator account to make 
> specified changes."
> 
> i only have one user account on my computer and it has administrative 
> rights. so.......what to do?
> 
> any suggestions?  thanks.
Re: trouble with manual uninstall of adobe reader 7.0
#279
Author: denise
Date: Mon, 23 Apr 2007 11:01
10 lines
1422 bytes
Gloops wrote:
> Hi,
> 
> A common way to start Windows in safe mode is, during starting, to 
> depress the F8 key repeatedly (particularly at the end of the appearance 
> of the splash screen of the constructor) until you obtain a menu in 
> command line mode, in which you can select safe mode.


thanks!
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