Thread View: adobe.acrobat.reader
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Started by denise
Sun, 22 Apr 2007 15:29
trouble with manual uninstall of adobe reader 7.0
Author: denise
Date: Sun, 22 Apr 2007 15:29
Date: Sun, 22 Apr 2007 15:29
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hi- i want to manually uninstall my adobe reader 7.0. and i am using the instructions from the adobe website (ie. http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400728). they say you should work in diagnostic/safe mode but when i select it in system config, i get the following error: "an access denied error was returned while attempting to change a service. you may need to log on using an administrator account to make specified changes." i only have one user account on my computer and it has administrative rights. so.......what to do? any suggestions? thanks.
Re: trouble with manual uninstall of adobe reader 7.0
Author: Gloops
Date: Sun, 22 Apr 2007 21:02
Date: Sun, 22 Apr 2007 21:02
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Hello, Well, not very careful to connect to Internet with admin rights ... Right now I could not open msconfig with limited user rights, so I opened it like this : runas /user:admin "C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\msconfig.exe" and I was invited to type the password of the user "admin", who is administrator. I am afraid I have no more precise idea at that moment -and you could open it but not modify what you wanted ... to be continued. Perhaps you will find more efficient help in a newsgroup dedicated to Windows XP (you are using Windows XP, are not you ?). Do not hesitate to have a look in the history of the newsgroup, before. http://groups.google.com/advanced_search ________________________________________ denise wrote, on April 22nd 2007 17:29 : > hi- > i want to manually uninstall my adobe reader 7.0. and i am using the > instructions from the adobe website > (ie. http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400728). > they say you should work in diagnostic/safe mode but when i select it in > system config, i get the following error: > > "an access denied error was returned while attempting to change a > service. you may need to log on using an administrator account to make > specified changes." > > i only have one user account on my computer and it has administrative > rights. so.......what to do? > > any suggestions? thanks.
Re: trouble with manual uninstall of adobe reader 7.0
Author: Gloops
Date: Sun, 22 Apr 2007 21:10
Date: Sun, 22 Apr 2007 21:10
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Hi, A common way to start Windows in safe mode is, during starting, to depress the F8 key repeatedly (particularly at the end of the appearance of the splash screen of the constructor) until you obtain a menu in command line mode, in which you can select safe mode. ________________________________________ denise wrote, on April 22nd 2007 17:29 : > hi- > i want to manually uninstall my adobe reader 7.0. and i am using the > instructions from the adobe website > (ie. http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400728). > they say you should work in diagnostic/safe mode but when i select it in > system config, i get the following error: > > "an access denied error was returned while attempting to change a > service. you may need to log on using an administrator account to make > specified changes." > > i only have one user account on my computer and it has administrative > rights. so.......what to do? > > any suggestions? thanks.
Re: trouble with manual uninstall of adobe reader 7.0
Author: denise
Date: Mon, 23 Apr 2007 11:01
Date: Mon, 23 Apr 2007 11:01
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Gloops wrote: > Hi, > > A common way to start Windows in safe mode is, during starting, to > depress the F8 key repeatedly (particularly at the end of the appearance > of the splash screen of the constructor) until you obtain a menu in > command line mode, in which you can select safe mode. thanks!
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