Acrobat Reader 8 & HP2420N Postscript Printer

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2 total messages Started by Carsten Siemon Mon, 11 Dec 2006 12:27

#445

Author: Carsten Siemon
Date: Mon, 11 Dec 2006 12:27

27 lines
2370 bytes

We have several HP Printers in our Network. All connected to ethernet
and hosted by a Windows 2003 R2 Server.

After installing Acrobat Reader 8 I can not print to the HP2420N
Printers. All other Printers, HP2100 / HP2200 / HP2300 are working
well. We use for all Printers the Postscript driver. The HP2420N driver
is the newest driver from HP.

The exact behavior from Acrobat Reader 8 is: If I choice one of our
HP2420N Printers in the combobox of the printer dialog acrobat reader
crashes without an error report (Like you close the window in a normal
way). No entry in the event log appears. If I set the HP2420N printer
as Windows default printer, open the Reader and push the print icon,
the reader is crashing too. If I choice the printer settings dialog I
can select the HP2420N printers in the combobox and set several printer
options, but not print!

We can reproduce this behaviour on up to 50 Clients and two print
servers.

I think it is a driver issue of the HP24oX drivers. The driver version
of the HP printer driver is: "HP Laserjet 2420 PS (60.51.506.32)"

Anybody using the same driver? Anybody using the HP2420N with Acrobat
Reader 8?

Any help are welcome

Re: Acrobat Reader 8 & HP2420N Postscript Printer

#446

Author: Carsten Siemon
Date: Wed, 13 Dec 2006 11:04

1 lines
1366 bytes

No one with same problem? Further information / more details required?

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