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Article #113Re: CS3 reinstall problem - asking for uninstalled CS4 beta
From: J._James
Date: Wed, 04 Mar 2009 20:37
Date: Wed, 04 Mar 2009 20:37
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Beware the trial versions. Installing and uninstalling the trial version of Dreamweaver CS4 broke my CS3 install on Mac 10.5.6. The problem is a Adobe Utility2 file with this pathway: Applications/Adobe Dreamweaver CS4/payloads/AdobeUtilities2-mul/AdobeUtilities2-mul.dmg Once that's removed from the system CS3 is crippled and cannot be reinstalled. Fixes using CS3 and CS4 Clean Script and all the various recommendations in the Knowledge Base do not fix the problem and no way to replace the file. Tech Support only provides free install/uninstall assistance for trial versions - if the trial caused a problem with previously installed CS3 you have to pay. Wouldn't have minded so much but I dreaded wasted hours and have no confidence TS phone support could fix the problem.
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X-Google-Thread: 1effee,fcabea0f00635852 X-Google-Attributes: gid1effee,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: J._James@adobeforums.com Path: arc1-ca.pugleaf.net!g2news1.google.com!news3.google.com!news2.google.com!npeer01.iad.highwinds-media.com!news.highwinds-media.com!feed-me.highwinds-media.com!newshub.sdsu.edu!webcrossing Newsgroups: adobe.creative.suite.mac Subject: Re: CS3 reinstall problem - asking for uninstalled CS4 beta Message-ID: <59b7f163.6@webcrossing.la2eafNXanI> Date: Wed, 4 Mar 2009 12:37:40 -0800 References: <59b7f163.-1@webcrossing.la2eafNXanI> Lines: 16 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit