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Article #114

CS4 Trial Uninstall breaks previously installed CS3

#114
From: J._James
Date: Wed, 04 Mar 2009 21:07
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Installing and uninstalling the trial of Dreamweaver CS4 broke my CS3 Design Premium install on Mac 10.5.6. The problem is a missing Adobe Utility2 file with this pathway:

Applications/Adobe Dreamweaver CS4/payloads/AdobeUtilities2-mul/AdobeUtilities2-mul.dmg

Once that's removed from the system a complete install of CS3 is crippled and 3 Shared Components cannot be reinstalled. Fixes using CS3 and CS4 Clean Script and all the various recommendations in the Knowledge Base do not fix the problem. Tech Support says there's no way to replace the file and they do not provide free support for this problem.

Just to repeat, I used the CS4 Uninstall and did not drag to the trash.

Does this mean a hard drive reformat? Any other ideas?

P.S. Hope I'm finally in the right forum.
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Subject: CS4 Trial Uninstall breaks previously installed CS3
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Date: Wed, 4 Mar 2009 13:07:42 -0800
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