🚀 go-pugleaf

In late April 2005, two copies of CS were purchased by my office (community college) from our college bookstore, whose software is supplied by another vendor. It was clearly advertised on the bookstore's website that we would receive a free 2.0 upgrade. That is why we made the purchase at that time. Of course, there were no directions with the box on how to get the upgrade. The computer tech thought the free upgrade was somehow automatically loading from the Adobe website. Now, we realize we didn't get it, and Adobe is telling us we are too late. We are getting different stories about how we were suppose to access the free upgrade--one was that a card should have been in the box, another was that we were suppose to go to a web page to get the information. The fact is that Adobe made it difficult for purchasers to get that information. Our only option left may be to take this matter to our legal department for them to pursue Adobe for false advertising and not providing customers with the information needed to receive the free upgrade. Did anyone else have a problem getting their free upgrade to CS2?

Mary