Article View: adobe.creative.suite.mac
Article #4520Re: Did Not Receive Advertised FREE Upgrade to CS2
From: Bob Levine
Date: Thu, 01 Sep 2005 17:39
Date: Thu, 01 Sep 2005 17:39
16 lines
1457 bytes
1457 bytes
You should have called Adobe immediately upon the release of CS2. The advertising clearly stated the expiration date of the offer so you have no case against Adobe. Adobe did not make this difficult at all. A phone call with proof of purchase would have gotten you free software. I can't imagine it having been made any easier. If you have any beef it's with the reseller or with your actual purchasing dept who obviously did no research at all. That said, you might try the honey vs. vinegar approach and call Adobe again but request a supervisor. Go in with low expectations and you might be pleasantly surprised. Bob
Technical Details
Message-ID:
<6A03FBB431822811936A0E5F224C9257@in.webx.la2eafNXanI>Path:
arc1-ca.pugleaf.net!g2news1.google.com!news4.google.com!sn-xit-04!sn-xit-10!sn-xit-01!sn-xit-13!supernews.com!news.germany.com!news.musoftware.de!quokka.wn.com.au!webxReferences:
<3bbc33b0.-1@webx.la2eafNXanI>Show Full Headers
Complete Article Headers
X-Google-Thread: 1effee,366afc062787f02f X-Google-Attributes: gid1effee,public X-Google-Language: ENGLISH,ASCII-7-bit From: Bob Levine <leave.me@lone.net> Newsgroups: adobe.creative.suite.mac Subject: Re: Did Not Receive Advertised FREE Upgrade to CS2 Message-ID: <6A03FBB431822811936A0E5F224C9257@in.webx.la2eafNXanI> Date: Thu, 1 Sep 2005 10:39:24 -0700 References: <3bbc33b0.-1@webx.la2eafNXanI> Lines: 18 User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax) X-Accept-Language: en-us, en MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit Path: arc1-ca.pugleaf.net!g2news1.google.com!news4.google.com!sn-xit-04!sn-xit-10!sn-xit-01!sn-xit-13!supernews.com!news.germany.com!news.musoftware.de!quokka.wn.com.au!webx