🚀 go-pugleaf

We had a hard drive crash and thought, well no worries, we've been very dilligent in keeping backup files. However, not all of our backup files are restoring.

It gets 50-90% of the way through then ends abruptley reporting that there was a "System Error" very vague error indeed.

We called Adobe, they said this was are only method to restore a file, and if it doesn't work we are out of luck.

Does anyone have any tips for settings to help this go more smoothly? I.e. should I restore or not restore users? Should I recreate users manually? Etc etc? Surely this has to be a working feature, so any help to get it to work smoothly would be appreciated.

More background info. The original backups were stored on an external Raid Drive. The computer is a Dual Processor Dual G4 with 1-2 Gigs or RAM. We had to reformat and reinstall the entire drive. And reinstall Version Cue. Any other tips would be helpful as we are currently missing 50 Gigs of files.

Log file from failure listed bellow....

[JobExecutor[longRunning]-1] FATAL com.adobe.versioncue.utils - Error save file:
java.io.IOException: Unexpected end of archive
at com.adobe.versioncue.utils.pax.PaxInputStream.read(PaxInputStream.java:146)
at java.io.FilterInputStream.read(FilterInputStream.java:111)
at java.io.FilterInputStream.read(FilterInputStream.java:111)
at com.adobe.versioncue.utils.CountingInputStream.read(CountingInputStream.java:63)
at java.io.FilterInputStream.read(FilterInputStream.java:90)
at com.adobe.versioncue.core.io.internal.IOFileHandler.write(IOFileHandler.java:409)
at com.adobe.versioncue.utils.contenthandler.FileContentHandler.create(FileContentHandler.java:122)
at com.adobe.versioncue.model.content.SystemContentHandler.create(SystemContentHandler.java:132)
at com.adobe.versioncue.model.internal.asset.AssetVersion.internalSaveContent(AssetVersion.java:1533)
at com.adobe.versioncue.model.internal.asset.AssetVersion.saveContent(AssetVersion.java:1018)
at com.adobe.versioncue.controller.backup.internal.calls.RestoreProjectBackupCall.writeAssetVersion(RestoreProjectBackupCall.java:512)
at com.adobe.versioncue.controller.backup.internal.calls.RestoreProjectBackupCall.restoreAssets(RestoreProjectBackupCall.java:453)
at com.adobe.versioncue.controller.backup.internal.calls.RestoreProjectBackupCall.executeItem(RestoreProjectBackupCall.java:269)
at com.adobe.versioncue.controller.core.AbstractControllerCall$1.run(AbstractControllerCall.java:596)
at com.adobe.versioncue.persistence.PersistenceComponent$1.runWithTransaction(PersistenceComponent.java:297)
at com.adobe.versioncue.internal.persistence.PersistenceModificationRunnable.run(PersistenceModificationRunnable.java:80)
at com.adobe.versioncue.persistence.PersistenceComponent.run(PersistenceComponent.java:203)
at com.adobe.versioncue.persistence.PersistenceComponent.runWithTransaction(PersistenceComponent.java:292)
at com.adobe.versioncue.controller.core.AbstractControllerCall.run(AbstractControllerCall.java:678)
at com.adobe.versioncue.controller.core.AbstractControllerCall.execute(AbstractControllerCall.java:150)
at com.adobe.versioncue.controller.backup.internal.BackupController.restoreProjectBackup(BackupController.java:456)
at com.adobe.versioncue.ui.admin.data.DataProjectBackup.restoreProject(DataProjectBackup.java:331)
at com.adobe.versioncue.ui.admin.actions.ActionProjectBackupRestore.execute(ActionProjectBackupRestore.java:72)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.adobe.versioncue.controller.core.job.Job.run(Job.java:164)
at com.adobe.versioncue.ui.actions.AbstractLastingAction$UIJob.run(AbstractLastingAction.java:315)
at com.adobe.versioncue.controller.core.job.JobHandler$JobDecorator.run(JobHandle