Re: Trouble connecting using Adobe Drive after update

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#153

From: Matthew Laun
Date: Wed, 25 Mar 2009 21:56

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slawko,
Try setting the External URL value in the Admin UI's Advanced > Preferences pane.

Make it so that the external server reads "http://slawko.takemeto.net" including the <http://>, then put the port value in that matches your configuration (5000 if connecting from a machine other than the Server and if Version Cue Server CS3 is not installed, 50001 if CS3 is installed).

If that doesn't work, Enable Info logging in Adobe Drive GUI, and in the VC Servier admin UI, then restart the server, repeat the failed attempt, then gather your VersionCue.log file, and CS4ServiceManager.log file and email them to me.

Log Locations
Version Cue Server
Mac: /Library/Application Support/Adobe Version Cue CS4/Server/logs/VersionCue.log
Windows: C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\logs\VersionCue.log

Adobe Drive
User Level
Mac: Users/[username]/ Library/Application Support/Adobe/CS4ServiceManager/CS4ServiceManager.log
Win: C:\Documents and Settings\[User]\Application Data\Adobe\CS4ServiceManager\CS4ServiceManager.log
System Level
Mac: Hard Drive/Library/Application Support/Adobe/CS4ServiceManager/CS4ServiceManager.log
Win: C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.log

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arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!npeer01.iad.highwinds-media.com!news.highwinds-media.com!feed-me.highwinds-media.com!newsfeed2.telusplanet.net!newsfeed.telus.net!newshub.sdsu.edu!webcrossing

References: <59b73982.-1@webcrossing.la2eafNXanI>

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Newsgroups: adobe.creative.suite.versioncue.windows
Subject: Re: Trouble connecting using Adobe Drive after update
Message-ID: <59b73982.0@webcrossing.la2eafNXanI>
Date: Wed, 25 Mar 2009 14:56:56 -0700
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