... because the slices were in an unsupported format

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2 total messages Started by Jorg_Heymans Tue, 31 Aug 2004 10:16

#209

Author: Jorg_Heymans
Date: Tue, 31 Aug 2004 10:16

12 lines
1114 bytes

Hi,

We've been gettin a lot of

[2004-08-31 12:04:13,040] [Thread-12] [DEBUG] Returning a SOAP fault: Could not open 'file:///C:/templates/testing.psd' because the slices were in an unsupported format.

error messages lately. It seems that it happens (sometimes) with files created using the new Photoshop CS. We don't know exactly how to reproduce it. Sometimes, making a new blank psd file and copying the old layers over solves the problem, but then again sometimes it does not.

Can anyone shed light on this?

Thanks
Jorg Heymans

Re: ... because the slices were in an unsupported format

#211

Author: Bob_Emerson
Date: Tue, 31 Aug 2004 15:25

1 lines
946 bytes

Since Photoshop CS was released after AGS, it is not fully compatible with AGS. That sounds like the most likely cause of the error.

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