Thread View: adobe.framemaker.sgml
9 messages
9 total messages
Started by alma
Thu, 13 Nov 2008 16:55
FM 7.2 Crash 7204...
Author: alma
Date: Thu, 13 Nov 2008 16:55
Date: Thu, 13 Nov 2008 16:55
155 lines
4510 bytes
4510 bytes
Hi, I have Framemaker7.2p158, Windows XP. When I try to open one specific file : it cause in FM Internal Error : === Header Begin === Internal Error: 7204, 5428621, 5428952, 7196599 FrameMaker 7.2.0 for Intel Build: 7.2p158 Window System: MSWindows Operating System: Windows NT 5.1 (major.minor.build: 5.1.2600 Service Pack 2) Generated on: jeudi 13 novembre 2008 17:45:15 To file: c:\program files\adobe\framemaker7.2\FrameLog_08.11.13_17.45.15.txt === Header End === === Stack Trace Begin === $52d58d $52d6d8 $6dcfb7 $6dd4dd $6dd9ba $543ad1 $6f6922 $57944c $74c22d $74c398 $579fd0 $576b88 $484bfc $4858c1 $5bd986 $5be73a $7e398724 $7e398806 $7e39b4b0 $7e39b4fc $7c91eae3 $72b91f $659c37 $756a89 $659c53 $72b998 $2ea3d31 $2ea8148 $2e9242f $2ea7a3b $2ea79e5 $73b247 $73b6dd $73b9d3 $40d89b $4f87e7 $4f991f $4fe34c $5d303e $5d39f7 === Stack Trace End === === Open Window List Begin === # not implemented === Open Window List End === === Recent Commands Begin === === Recent Commands End === === Recent API Calls Begin === # not implemented === Recent API Calls End === === Windows Relocation Information Begin === Application: 00400000 FrameMaker.exe: 00400000 00435000 ntdll.dll: 7c910000 000b7000 kernel32.dll: 7c800000 00105000 ADVAPI32.dll: 77da0000 000ac000 RPCRT4.dll: 77e50000 00091000 COMCTL32.dll: 58b50000 0009a000 GDI32.dll: 77ef0000 00047000 USER32.dll: 7e390000 00091000 comdlg32.dll: 76340000 0004a000 SHLWAPI.dll: 77f40000 00076000 msvcrt.dll: 77be0000 00058000 SHELL32.dll: 7c9d0000 00825000 FMDBMS32.dll: 10000000 00014000 ole32.dll: 774a0000 0013d000 OLECLI32.dll: 71d70000 00015000 MPR.dll: 71a60000 00012000 oledlg.dll: 7e1e0000 00022000 VERSION.dll: 77bd0000 00008000 WINSPOOL.DRV: 72f50000 00026000 SFTTR32.dll: 00330000 00020000 BIB.dll: 00350000 0002f000 SVGRE.dll: 6f130000 002ef000 JP2KLib.dll: 00840000 0008b000 icuuc28.dll: 4a800000 0008f000 icudt28l.dll: 4ad00000 0083a000 MSVCR71.dll: 7c340000 00056000 XAPToolkitRelease.dll: 008d0000 00092000 IMM32.DLL: 76320000 0001d000 HookDLL.DLL: 66000000 00006000 comctl32.dll: 77390000 00103000 MSCTF.dll: 74690000 0004b000 UnlockerHook.dll: 01130000 00004000 msctfime.ime: 75140000 0002e000 shfolder.dll: 76720000 00009000 fmres.dll: 012f0000 0009e000 fmdlg.dll: 01390000 00057000 fmcustom.dll: 013f0000 0000b000 PS5UI.DLL: 45990000 000b5000 OLEAUT32.dll: 770e0000 0008b000 PSCRIPT5.DLL: 45900000 00087000 mscms.dll: 73a80000 00015000 ATMLIB.dll: 73b70000 0000b000 BIBUtils.dll: 01a20000 00037000 ACE.dll: 01a70000 0009c000 AGM.dll: 01b20000 001c0000 CoolType.dll: 01cf0000 00221000 PDFL70.dll: 01f30000 003f4000 AXE16SharedExpat.dll: 02330000 00026000 AdobeXMP.dll: 02360000 00070000 AXE8SharedExpat.dll: 023d0000 00026000 ARE.dll: 02400000 00040000 SETUPAPI.dll: 778e0000 000f8000 AdobeWeb.dll: 60800000 0011f000 xpsp2res.dll: 20000000 002da000 CLBCATQ.DLL: 76f80000 0007f000 COMRes.dll: 77000000 000d4000 clickprt.dll: 02cb0000 0003c000 mailer.dll: 02d00000 00045000 MAPI32.DLL: 621f0000 0001f000 bookerrlog.dll: 02d60000 00049000 pdfsize.dll: 02dc0000 00049000 fmpdfreflow.dll: 02e20000 0003f000 WebDAV.dll: 02e70000 00087000 ARM.dll: 61800000 00109000 ecm.dll: 02f20000 000b8000 sgen.dll: 02ff0000 0009c000 dispatch.dll: 030a0000 000b3000 trnslate.dll: 03570000 001c4000 xerces-c_2_5_0.dll: 12000000 001c6000 Xalan-C_1_8.dll: 03740000 001b8000 XalanMessages_1_8.DLL: 03900000 00007000 icuin28.dll: 4a900000 000a2000 MSVCP71.dll: 7c3a0000 0007b000 xmlcss.dll: 03b20000 001cb000 docbook.dll: 03e00000 001c7000 xhtml.dll: 040e0000 001c7000 qstart.dll: 043c0000 0003c000 cnvschma.dll: 04410000 00087000 Sourcerer.dll: 044b0000 00098000 DesktopSearchSystem300000081.dll: 04670000 00007000 mapper.dll: 04790000 00061000 masterpages.dll: 04900000 00043000 tablesort.dll: 04960000 00047000 Veritas.dll: 049c0000 000540
Re: FM 7.2 Crash 7204...
Author: Sheila_Carlisle
Date: Thu, 13 Nov 2008 17:33
Date: Thu, 13 Nov 2008 17:33
5 lines
1041 bytes
1041 bytes
Alma, we can't diagnose crashes based on the error message that you posted, as that's info that only Adobe engineers would be able to understand. Is the problem file a structured or unstructured file? If it's unstructured then it would be better to post your question again on the unstructured section of the forum, instead of here, so that more folks might be able to assist you: <http://www.adobeforums.com/cgi-bin/webx/.ee6b312/>
Re: FM 7.2 Crash 7204...
Author: alma
Date: Thu, 13 Nov 2008 17:50
Date: Thu, 13 Nov 2008 17:50
19 lines
1171 bytes
1171 bytes
Sorry, the message wass not complete. I have tried to open this file in FrameMaker 8, same crash. I have tried to open previous/futur version of this file in FrameMaker 7.2, same crash. All others files can be well opened. I have tried to open this file in other PC with FrameMaker 7.2 and it works without crash. So, i have decided to remove FM 7.2, delete folder FrameMaker 7.2 and re-install without my custom (dll): same crash. I have added my custom (dll) same crash. I don't want to format my pc for a file :) Have you an idea how to fix this problem? Thanks, Alexandre
Re: FM 7.2 Crash 7204...
Author: alma
Date: Thu, 13 Nov 2008 17:55
Date: Thu, 13 Nov 2008 17:55
3 lines
658 bytes
658 bytes
It's structured file. Alexandre
Re: FM 7.2 Crash 7204...
Author: Van_Kurtz
Date: Thu, 13 Nov 2008 18:06
Date: Thu, 13 Nov 2008 18:06
8 lines
1279 bytes
1279 bytes
Alma, I sometimes encounter crashes when working with conditional text. Once the crash happens, the file will open but continue to crash. My workaround is to open the file, open a BLANK copy of my template file, switch to the corrupted file, open the structure view, select the root element, and COPY it. Then switch to the blank template file, PASTE, and save the file with a new name. This seems to remove whatever corruption is the file that makes it crash. Once you determine that the new file is OK, you can rename it to match the old file. No guarantee that this will work for you, but it works for me. Good luck, Van
Re: FM 7.2 Crash 7204...
Author: alma
Date: Thu, 13 Nov 2008 18:42
Date: Thu, 13 Nov 2008 18:42
6 lines
775 bytes
775 bytes
Thanks for your reply, I can't even open my file and see structured view. I can't see nothing, just the crash message. Alexandre
Re: FM 7.2 Crash 7204...
Author: alma
Date: Fri, 14 Nov 2008 10:24
Date: Fri, 14 Nov 2008 10:24
14 lines
1016 bytes
1016 bytes
Hi everybody, I have read this forum <http://objectmix.com/adobe-framemaker/218657-internal-error-fm-7-0-a.html>. And it helps me solve my crash. It seems that my profile was the source of the crash. I have restarted my PC, and it works without crash. I think that my profile was cleaned during the restart. Thanks, Alexandre
Re: FM 7.2 Crash 7204...
Author: R._VanDyke
Date: Mon, 17 Nov 2008 19:53
Date: Mon, 17 Nov 2008 19:53
6 lines
829 bytes
829 bytes
And by the way, thats a FrameMaker forum I for one didn't know about: <http://objectmix.com/adobe-framemaker/> Cheers, RBV
Re: FM 7.2 Crash 7204...
Author: Russ Ward
Date: Tue, 18 Nov 2008 01:10
Date: Tue, 18 Nov 2008 01:10
1 lines
846 bytes
846 bytes
It's the same content from this forum, recycled with lots of ads mixed in. Anybody can get the feed but I don't know how it is legal to republish solely for commercial purposes. Maybe it is.
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