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Article #1619

Cannot complete the install of Adobe PDF Creation add-on

#1619
From: Karen_West
Date: Wed, 26 Nov 2008 15:09
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FrameMaker 8 on Windows XP 64 bit

I installed the FM8 trial a couple of weeks ago and today my upgrade arrived, so I installed FM8, complete with license. However, when trying to install the Adobe PDF Creation add-on from disk 2, I get the following message: "Please insert the disk: 1". (The display shows that the file is HelpViewerStrings.dat" at this point.) So I insert disk 1, click 'OK' and get the same message. Clicking 'OK', just displays the message again. When I give up and press 'Cancel' then the install backs out.
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From: Karen_West@adobeforums.com
Newsgroups: adobe.framemaker
Subject: Cannot complete the install of Adobe PDF Creation add-on
Message-ID: <59b71e3c.-1@webcrossing.la2eafNXanI>
Date: Wed, 26 Nov 2008 07:09:13 -0800
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