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Article #1761

Re: Filter error when importing graphic by reference

#1761
From: Sheila_Carlisle
Date: Fri, 31 Oct 2008 16:19
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We haven't heard anything like this with the newest version, but here are some general troubleshooting questions to start with:

How big is the chapter; # of pages, # of screenshots or other graphics.

How much RAM do you have on your system? Have you tried closing FM and doing a re-boot. Also, test with as few other apps having been opened after the re-boot as possible.

Are the screenshots on your same local system when you import them (i.e. not across a network)?

What screen capture utility (specific version would be helpful).

In what format do you save the screen captures? Any specific settings applied?

How do you name your captures? Have you tried making the names much smaller (i.e. 8 characters or less, without any spaces or other punctuation)?

As a test, could you try 1) make a backup copy of the chapter first, 2) save the chapter as .MIF, 3) open the .MIF and save again as FM. 4) re-try the graphic import.
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References: <59b6e6b4.-1@webcrossing.la2eafNXanI>

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From: Sheila_Carlisle@adobeforums.com
Newsgroups: adobe.framemaker
Subject: Re: Filter error when importing graphic by reference
Message-ID: <59b6e6b4.0@webcrossing.la2eafNXanI>
Date: Fri, 31 Oct 2008 09:19:33 -0700
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