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Article #1902

Re: FM8 crashes when I try to distill to PDF with Acrobat 9 Pro

#1902
From: Art Campbell
Date: Thu, 23 Oct 2008 19:51
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Well, first, Adobe offers free support for installation issues, and this sounds as if it fits that category.

Second... How are you creating the PDF? SaveAs, Printing to the Adobe logical printer, something else?

And one thing to check... The printing params are stored with a book. But it's possible that the params stored with that manual point to a job option or other Acrobat tools that have moved or changed with the upgrade. You may want to check both the PDF Setup settings, and the Settings for the logical printer to make sure they're valid in the new environment.

Art
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From: "Art Campbell" <art.campbell@gmail.com>
Newsgroups: adobe.framemaker
Subject: Re: FM8 crashes when I try to distill to PDF with Acrobat 9 Pro
Message-ID: <59b6d43e.0@webcrossing.la2eafNXanI>
Date: Thu, 23 Oct 2008 12:51:26 -0700
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