Cannot complete the install of Adobe PDF Creation add-on

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2 total messages Started by Karen_West Wed, 26 Nov 2008 15:09

#1619

Author: Karen_West
Date: Wed, 26 Nov 2008 15:09

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FrameMaker 8 on Windows XP 64 bit

I installed the FM8 trial a couple of weeks ago and today my upgrade arrived, so I installed FM8, complete with license. However, when trying to install the Adobe PDF Creation add-on from disk 2, I get the following message: "Please insert the disk: 1". (The display shows that the file is HelpViewerStrings.dat" at this point.) So I insert disk 1, click 'OK' and get the same message. Clicking 'OK', just displays the message again. When I give up and press 'Cancel' then the install backs out.

Re: Cannot complete the install of Adobe PDF Creation add-on

#1627

Author: Michael Kazlow
Date: Thu, 27 Nov 2008 03:46

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XP 64 is not supported. Thinks like drivers are a problem in XP 64. Move 
to Vista 64 if you can, many things work much better in Vista 64. 
However, I cannot say for sure that all things Frame works well in Vista 
64, perhaps someone can chime in.

Mike

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