Thread View: adobe.incopy.macintosh
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Started by Michael_Barker
Thu, 23 Oct 2008 15:48
Fonts: Moving between mac (design) and windows (editorial)
Author: Michael_Barker
Date: Thu, 23 Oct 2008 15:48
Date: Thu, 23 Oct 2008 15:48
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Hi -- I posted this in the Windows forum as well In a workflow where designers working with Indesign CS3 in a macintosh environment are working with an editor in a Incopy CS3 Windows environment the editor is being prompted to find the fonts every time he opens a document sent by the designers, even though the fonts are installed on his machine. The fonts are a mix of opentype and postscript and trutype fonts - the only font recognized is the adobe ps font. This is more of a hassle than a catastrophic problem, though it is slow as some of the fonts, like Helvetica Neue have multiple weights and formats and each has to be linked to the document individually. Any suggestions on what the problem might be, and possible solutions, would be very appreciated. Thank you, Michael
Re: Fonts: Moving between mac (design) and windows (editorial)
Author: Anne-Marie Concepcion
Date: Fri, 31 Oct 2008 11:39
Date: Fri, 31 Oct 2008 11:39
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As far as I know it's not a good idea to keep multiple types (OT, TT, T1) of the same typeface active at the same time on either platform. Don't know if that's the case with your editors or not. Otherwise I'd ask if the editors are having the same problems in other programs ... do they have any other Adobe apps loaded? Or any design apps? (I'd suggest MS Word but that sometimes just confuses the issue, Word has its own font issues). It might be time for a font management program to keep the correct fonts active for the editors. Or, clean up the Adobe Font caches in Windows by following the steps in Solution 6 in this knowledgebase file: <http://kb.adobe.com/selfservice/viewContent.do?externalId=323779> Or, install the fonts they need for InCopy in InCopy's own Fonts folder, which is inside the InCopy application folder. AM
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