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Article #140

Re: InDesign - need a "Fix my Corrupted File" Upload Service

#140
From: Tommy_Donovan
Date: Thu, 02 Apr 2009 22:16
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Michel:

I've taken a look at your file and unfortunately, I do not have good news. It appears to have been corrupted outside of InDesign and I have been unable to recover the file or its contents.

Why do I believe it was corrupted outside of InDesign?

Every time InDesign writes data to the hard disk, we calculate and record a checksum for that data. When InDesign later reads that same data from the disk, it verifies that the data is good by recalculating the checksum and confirming that we get the same number.

Some of your data failed this test, which indicates that there was faulty media somewhere in your workflow. Typically, this is a bad sector on your harddisk, but it could also be a faulty thumbdrive. Occasionally, this problem can be caused by a bad file transfer or a bug in file backup software. I recommend running some disk utilities on your harddisk as a precaution.

Thank you for sharing your document. Iļæ½m very sorry about your lost work.

Tommy Donovan
InDesign Development
Adobe Systems, Inc.
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Newsgroups: adobe.indesign.featurerequests
Subject: Re: InDesign - need a "Fix my Corrupted File" Upload Service
Message-ID: <3c034787.114@webcrossing.la2eafNXanI>
Date: Thu, 2 Apr 2009 15:16:45 -0700
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