🚀 go-pugleaf

Folks:

If you have sent me a document in the last few weeks, I apologize for my slow responses. I was out of the office in mid-March and have just recently gotten the chance to look at the ones I've received.

Over the last few week, a couple folks have posted messages, asking me to look at files. Just send them my way--there is no need to ask.

If your file is small enough for email, you can send them directly to me (tomdonov@adobe.com).

For larger files, you can post them somewhere for me to download, or you can upload them to our customer support FTP server. Here are instructions uploading to our FTP server:
 <http://www.adobe.com/go/kb402038>

When using the FTP site, please create a folder with distinguishing name, transfer your files to that folder, and then send me an email to let me know the files are there for me to take a look at.

Important note: The most common type of corruption that we now see is caused by hardware problems, indicated by the checksum failure that I described in my last post. Running disk utilities regularly is recommended to help avoid these errors.

Thanks,
Tommy Donovan
InDesign Development
Adobe Systems, Inc.