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Thread View: adobe.psprinter.windows
6 messages
6 total messages Started by Judyz Tue, 04 May 2004 18:06
Can't print Word documents with printers support post script
#258
Author: Judyz
Date: Tue, 04 May 2004 18:06
18 lines
1447 bytes
Hi All,

I have a group of MS Word documents, which are merged from a bunch of predefined Word templates. But I can�t print them from any local or network printers with AdobePostScript printer drivers, such as: AdobePSTOSHIBA-STUDIO45srs-PS3U

From a HP LaserJet printer, I got the following error message:
ERROR: undefinedfilename
OFFENDING COMMAND: run
STACK:
(/var/db/forms/MicrosoftWord-mpenglish.p0001.ps

After initial investigation, I found those printers all support PostScript. So I figure that it must be some setting in Word documents are not compatible with those printer drivers; or the postscript doesn�t like our file names, which are always in following format:
30249870 5249324 881997 NI 1.Doc

Does anyone know what cause this problem? From which area I should check? I would very much appreciate your help.

Thank you.

Judy
Re: Can't print Word documents with printers support post script
#259
Author: Aandi_Inston
Date: Tue, 04 May 2004 18:24
12 lines
1146 bytes
The PostScript is attempting to read from a file called
/var/db/forms/MicrosoftWord-mpenglish.p0001.ps

Of course, it will fail, because your printer does not have any files
at all, because it has no hard disk (correct?)

I think someone did something very clever with their templates, but on
the assumption the PostScript would go to a special printer with a
hard disk. You need to track this down, perhaps to a Word Field
request.

Aandi Inston
Re: Can't print Word documents with printers support post script
#260
Author: Aandi_Inston
Date: Tue, 04 May 2004 19:36
13 lines
1271 bytes
>I can print those Word files from that printer, but gets the following line in header:
>gsave initgraphics (/var/db/forms/MicrosoftWord-mpenglish.p0001.ps) run exec grestore.

A good clue.

This does strongly suggest that one of the documents includes a PRINT
field (or similar, I don't know that part of Word very well). These
instructions are what is causing the problem in PostScript; other
kinds of printer might just print them as text, or might fail
completely.


Aandi Inston
Re: Can't print Word documents with printers support post script
#262
Author: Judyz
Date: Wed, 05 May 2004 00:00
9 lines
891 bytes
Hi Aandi,

It is because the setting in the header area in a Word template which causing the problem. I'll rebuild the template.

Thank you again for all your help!

Have a great evening.

Judy
Re: Can't print Word documents with printers support post script
#183
Author: Jackie_Hall
Date: Mon, 24 May 2004 18:18
1 lines
1241 bytes
Hello, I am new to this forum and hope someone will be able to help me. I have Windows XP and am using Microsoft Office 97. I am trying to convert a word document into a pdf file. The message that appears is "pdf maker cannot locate the adobe pdf Printer's printer driver. Please re-install Adobe 6.0." I have not reinstalled because I am unable to find my disk, but also the other fixes state to download the postscript printer driver from the web site. This I did and followed all the instructions but not sure what I am suppose to do now.
Re: Can't print Word documents with printers support post script
#185
Author: Aandi_Inston
Date: Tue, 25 May 2004 06:03
5 lines
927 bytes
Jackie, I recommend posting instead in the Acrobat - windows forum.
Downloading Adobe's PostScript driver is not going to completely solve
this problem.

Aandi Inston
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