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Article #10039

Re: Fascist "Updates Available" syndrome

#10039
From: Paul_SG
Date: Sat, 06 Jan 2007 19:06
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"you have to purchase a support incident"

This is the most ridiculous thing I have ever heard. A "support incident" sounds like some sort of problem you have with an adult diaper.

This is not a case of me having a problem and wanting it fixed. This is simply a case of me pointing out that someone has lost control of this product and that things need to change or else you are going to end up with a LOT of pissed off customers.

Thanks for ignoring my main concerns and brushing me off, though.

Cheers,
Paul
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Newsgroups: adobe.reader
Subject: Re: Fascist "Updates Available" syndrome
Message-ID: <3bc2c1b3.4@webcrossing.la2eafNXanI>
Date: Sat, 6 Jan 2007 11:06:44 -0800
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