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Article #11226

Reader 8 and Norton Win Doctor

#11226
From: Ben_Coplan
Date: Sun, 10 Dec 2006 14:20
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I have encountered a message after running Win Doctor. I am told that there are 2 files (mscvp80.dll and mscvr80.dll) that are not found. Both files are on the machine (WIN XP Pro SP2). Actually there are 2 versions of the files; one each from the Reader 7 install and those from the Reader 8. If I uninstall Reader 7 and do a clean install of 8 I still get the message even tho I have removed the DLL's. The Reader runs fine in both Firefox and IE7 along with standalone.
The question is-has anyone else encountered this behavior with Reader 8? IT does NOT happen with 7. The version of Norton is Systemworks 2005 and is fully patched. I use a separate edition of their anti-virus that is current.
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From: Ben_Coplan@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news2.google.com!news3.google.com!news.glorb.com!news.musoftware.de!news.albasani.net!news.isoc.lu!webcrossing
Newsgroups: adobe.reader
Subject: Reader 8 and Norton Win Doctor
Message-ID: <3bc28696.-1@webcrossing.la2eafNXanI>
Date: Sun, 10 Dec 2006 06:20:07 -0800
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