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Article #12127

Re: Why I’ll Never Buy Another Adobe E-Book

#12127
From: Aandi_Inston
Date: Wed, 15 Nov 2006 21:18
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>It appears that it is too much to expect that Adobe would have representatives reviewing their own forums to assist end users

I have seen some trace of this in the ebooks forum. Don't know if it
is still the case.

> That number no longer works, you must dial 800-833-6687 instead. 
>Once I was able to speak to a human being they were not able to help me because he thought the server was down, although he couldn't be sure.

This is certainly very poor indeed.

Aandi Inston
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Newsgroups: adobe.reader
Subject: Re: Why I’ll Never Buy Another Adobe E-Book
Message-ID: <455b8380.2450903352@adobeforums.com>
Date: Wed, 15 Nov 2006 13:18:25 -0800
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