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Article #1235

Adobe Reader & Outlook 2003/2007 send to email

#1235
From: jima
Date: Mon, 09 Feb 2009 21:36
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I have multiple Windows XP users experiencing this problem when trying to send and PDF file through email.

Adobe-File-send through email.
Adobe and the email gets locked up with the following error message:

"Microsoft Office Outlook, The operation failed due to network or other communication problems. Check your connections and try again."

It seems that if the users send the email within 30 seconds the email sends ok but if the wait past 30 - 60 seconds thatοΏ½s when the above error occurs.

Microsoft said this an adobe issue and Adobe said they had the fix for Acrobat users to upgrade to version 9 but when I told them I'm using Adobe reader 9 and I have the same problem they told me adobe reader users have to use the forums for support.???

Has anybody seen this before and have you found a workaround?
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Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!news.glorb.com!newshub.sdsu.edu!webcrossing

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Subject: Adobe Reader & Outlook 2003/2007 send to email
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Date: Mon, 9 Feb 2009 13:36:26 -0800
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