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Article #12514

Problem caused by Add-Ons

#12514
From: Debbie_Robbins
Date: Wed, 25 Oct 2006 17:59
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Last night I had to take Adobe Reader 7.0 off my computer because it isn't compatible with a website that I use daily. So I had to load Adobe Reader 6.0 and things seemed to be fine. But today when I used it to open files i get the following message: "Internet Explorer has encountered a problem with an add-on and needs to close. The following add-on was running when this ptoblem occured. File: pdf.ocx Company Name Adobe Acrobat Destination: Adobe Acrobat Control for Active X.
I tried disabling it but then I can't open the files off the website. What can I do? Each time after it opens a file it automatically shuts down and I have to go back on the web and reenter the website with my password and all this is very time consuming! Can anyone help me please??!
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Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!news.germany.com!news.isoc.lu!news.stben.net!webcrossing

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From: Debbie_Robbins@adobeforums.com
Newsgroups: adobe.reader
Subject: Problem caused by Add-Ons
Message-ID: <3bc2146f.-1@webcrossing.la2eafNXanI>
Date: Wed, 25 Oct 2006 10:59:01 -0700
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