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Article #6838

Adobe Reader 9 crashes on install

#6838
From: Geoff_Knowles
Date: Sat, 12 Jul 2008 15:04
11 lines
1442 bytes
Well done Adobe this came after 6 hours re-installing my pc yesterday to Windows SP3. Well done indeed!!

I downloaded the free Reader 9 to overwtite Reader 8. On the first install, I failed to uncheck the install of Google Toolbar so I paused at approx 15%, backtracked, unchecked Google and resumed. Close to completion I got a BSOD.
Unhappy with this I uninstalled Reader 9 ok but then tried to uninstall GetPlus without success.
The second installation was not much better. It rebooted my pc after install and I got a reportable MS serious error.

I'm now left with a doubtfulReader 9 and GetPlus which cannot be removed.

What can I do?

Geoff Knowles
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From: Geoff_Knowles@adobeforums.com
Newsgroups: adobe.reader
Subject: Adobe Reader 9 crashes on install
Message-ID: <59b5c698.-1@webcrossing.la2eafNXanI>
Date: Sat, 12 Jul 2008 08:04:11 -0700
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