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Article #6839

Re: PDF prints garbage

#6839
From: Petestrash
Date: Sat, 12 Jul 2008 08:49
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We also have a similar problem printing to a Brother MFC-8860DN Laser on a small home network.

On one Vista32 SP1 PC only, we are unable to correctly print PDF's to the Brother MFC-8860DN, but the same PC does print the same PDF correctly to a Lexmark C510 Colour Laser. This is the same with all PDF files (including ones that used to print correctly).

The problem we are having is that it appears all the writing is printed using symbols and foreign characters and not standard English letters (looks something like a wingdings font). However all the formatting, table outlines and pictures print fine. Choosing print as image from the setup dialog produces the same results.

This started about 2 months ago when we upgraded this PC to Acrobat Reader 8.2 (we have not done the others and they are still ok). We have since uninstalled both acrobat reader and the brother drivers, then re installed the latest versions of both of them.

We have also tried rolling back to an earlier version of Acrobat reader.

We have quite strong virus protection and have done scans with many packages and nothing has been found.

I can send a scan of a printout if it would help anyone track down the issue.

Regards,

Peter.
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From: Petestrash@adobeforums.com
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Subject: Re: PDF prints garbage
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Date: Sat, 12 Jul 2008 01:49:01 -0700
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