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Article #8157

Re: WinXP install problem

#8157
From: Sandy_Martin
Date: Tue, 06 Feb 2007 15:14
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Dima,
Thanks so much for posting. Your solution did resolve our problem too. The snapshots that I took of the errors you describe in your posting are exactly the same as the two errors that I had on multiple machines. All of the errors were on XP SP2 machines, but only a few, not all XP SP2 machines displayed this problem.

Error 1406. Could not write value to /Software/Classes/.pdf/PersistentHandler. Verify that you have sufficient access to that key or contact your support personnel.

Options to Abort Retry or Ignore are available.

Error 1406. Could not write value to key \SOFTWARE\Classes\CLSID\{B801CA65-A1FC-11D0-85AD-444553540000}\PersistentHandler. Verify that you have sufficient access to that key or contact your support personnel.

Options to Abort Retry or Ignore are available.

I am curious to know why this is happening on a few machines (for which I am thankful)and not all machines. Have not seen any pattern yet. If I see any pattern, I will repost to this thread.

Anyone from Adobe have any ideas?

Again, Thanks, Dima,
Sandy
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Newsgroups: adobe.reader
Subject: Re: WinXP install problem
Message-ID: <3bc2f1b9.6@webcrossing.la2eafNXanI>
Date: Tue, 6 Feb 2007 07:14:41 -0800
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