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Article #8294

Can't install Reader 8

#8294
From: Charles_W_Davis
Date: Sat, 03 Feb 2007 03:39
11 lines
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Got a problem on my other computer. Windows XP Pro with SP2 plus all critical updates since. No viruses or malware.

I have tried to install Reader 8.

Everything goes along smoothly until I get the message, Error 1714; Older version of Version 8 cannot be removed.

I go to Add & Remove programs to remove Version 7.0.8. Stops with message: This Patch package could not be opened.

I decide to download 7.0.9 with the idea that after a successful install it can then be removed. Now I am back to Error 1714; the older version of Version 7.0.9 cannot be removed.

Any thoughts?
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Message-ID: <3bc31083.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!news.maxwell.syr.edu!newsfeed.icl.net!newsfeed.fjserv.net!newsfeed.cw.net!cw.net!news-FFM2.ecrc.de!news.germany.com!news.isoc.lu!webcrossing

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From: Charles_W_Davis@adobeforums.com
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Newsgroups: adobe.reader
Subject: Can't install Reader 8
Message-ID: <3bc31083.-1@webcrossing.la2eafNXanI>
Date: Fri, 2 Feb 2007 19:39:27 -0800
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