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Article #8489

Re: Windows Vista

#8489
From: John_Mallernee
Date: Thu, 01 Feb 2007 03:05
37 lines
2471 bytes
Yes, I did run a repair installation, but to no avail.

I tried over and over, uninstalling, deleting, downloading, and installing.

Today, I spent three hours on the phone with a Microsoft technician in Bombay, India, and simultaneously, he conferred with someone from Adobe.

They couldn't find a solution, but think Adobe will have a patch available for download by tomorrow.

I finally did figure out a way to make Adobe work.

Once it's downloaded and installed, you must select "launch Adobe Reader" immediately.

Adobe Reader WILL open.

Then, when you're finished with Adobe Reader, you must MINIMIZE it.

Do NOT close Adobe Reader, because once it closes, it will not open again.

The only way to fix the problem is to uninstall Adobe Reader and install it again.

Also, after installing Adobe Reader, you must go to "Manage Add Ons" in the Internet Explorer browser, and select Adobe Reader.

In addition to downloading Adobe Reader, I also downloaded and installed Adobe Customization Wizard 8, although I have no idea what that's supposed to do, or if it had any affect at all.

I have found this very same problem with AOL Instant Messenger and BOINC, which I use for running S.E.T.I. @ Home.

All three programs are fine as long as they are left open and minimized.

But, if any of those programs are closed, or if the computer is rebooted, the programs will not open again, and can only be opened after a new installation.

I couldn't use my printer, either, but by the end of the day, the manufacturer, Hewlett-Packard, had supplied a downloadable patch for the driver to make it compatible with Windows Vista.

So now, my printer works.

I reckon these problems will be fixed, sooner or later.

But it is scary and aggravating.
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Newsgroups: adobe.reader
Subject: Re: Windows Vista
Message-ID: <3bc30a3e.1@webcrossing.la2eafNXanI>
Date: Wed, 31 Jan 2007 19:05:11 -0800
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