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Article #8855

Errors when Printing from Adobe Reader 8 "Drawing Error Occurred"

#8855
From: bhall7
Date: Wed, 24 Jan 2007 16:22
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Ever since we upgraded to Adobe Reader 8 from Reader 7, there are certain PDF files that won't print properly. We get a series of two dialog boxes: "The document could not be printed", and "A drawing error occurred". It will print out a page of garbage as well. I tried uninstalling and reinstalling Reader 8 and it did not fix the problem.

Some other PDF files print fine, but others will not. The PDF files that will not print are located at <http://www.titus-hvac.com/ecatalog/> (specifically the file <http://www.titus-hvac.com/ecatalog/GetFile.aspx?FileID=890)>

When I view the document properties of the PDF, it says that it was created in Adobe InDesign CS (3.0.1), PDF Producer: Adobe PDF Library 6.0, PDF Version: 1.5 (Acrobat 6.x).

Strangely, I can open and print these files in older versions of Adobe Reader without any trouble.

Any ideas?
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Subject: Errors when Printing from Adobe Reader 8 "Drawing Error Occurred"
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Date: Wed, 24 Jan 2007 08:22:47 -0800
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