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Article #9587

Missing Program Files, Reader 8.0 [Windows]

#9587
From: Robert_W._Groom
Date: Sun, 14 Jan 2007 15:45
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1157 bytes
I downloaded and installed Reader 8.0 onto my Windows [SP2] system. Later, I ran Norton SystemWorks' WinDoctor and received the following two error messages: 1) "C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" cannot access a necessary file, msvcp80.dll.; 2) "C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" cannot access a necessary file, msvcr80.dll.

Norton could not repair these errors. Therefore, I deleted 8.0, and again downloaded it and installed it. After running Norton WinDoctor again, I received the same error messages.

What is causing the problem, and how is it corrected?
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Subject: Missing Program Files, Reader 8.0 [Windows]
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Date: Sun, 14 Jan 2007 07:45:47 -0800
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