Unable to open pdf attachments from OE

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Article #9895

#9895

From: george_winkel
Date: Tue, 09 Jan 2007 20:13

15 lines
1366 bytes

I am a computer novice using Windows XP, Firefox, and Outlook Express 6.
When I try to open certain pdf attachments a window reads: "Acrobat Adobe
Reader is required to view this file. Would you like to install Adobe Reader
now?

Even though Reader 8 has been installed, I check "yes" (I also have Acrobat 5.0 installed)

During the installation process, a warning reads "Unable to update the
system registry." I click ok and the installation process continues (I
assume). Then a message reads "Thank you for choosing Acrobat Reader"

When I try to open the original attachment, the same process begins and I
can't open it.

Help is sincerely appreciated.

Technical Details

Message-ID: <3bc2cc70.-1@webcrossing.la2eafNXanI>

Path:

arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!news3.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!news.osn.de!diablo2.news.osn.de!news.germany.com!news.isoc.lu!webcrossing

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From: george_winkel@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!news3.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!news.osn.de!diablo2.news.osn.de!news.germany.com!news.isoc.lu!webcrossing
Newsgroups: adobe.reader
Subject: Unable to open pdf attachments from OE
Message-ID: <3bc2cc70.-1@webcrossing.la2eafNXanI>
Date: Tue, 9 Jan 2007 12:13:28 -0800
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