Thread View: adobe.reader
5 messages
5 total messages
Started by MikeHarvey2
Thu, 12 Feb 2009 22:33
Unable to Remove Adobe Reader 8.1.1 from Personal Laptop
Author: MikeHarvey2
Date: Thu, 12 Feb 2009 22:33
Date: Thu, 12 Feb 2009 22:33
1 lines
1316 bytes
1316 bytes
When I go into Control Panel, Add/Remove Programs and click on the Remove button, I receive the following error message: "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Window Installer patch package." I started having Adobe Reader 8, Flash Player and "you must Install Active X Control" error messages from websites after I received an Adobe Flash Player update. After contacting the Adobe Customer Support line, the customer service rep gave me a link to reinstall Flash Player but told me that I must first uninstall Reader 8.1. With him on the phone, I tried doing so unsuccessfully so he told me to come to this forum for resolution. Help!
Re: Unable to Remove Adobe Reader 8.1.1 from Personal Laptop
Author: Pat_Willener
Date: Fri, 13 Feb 2009 05:44
Date: Fri, 13 Feb 2009 05:44
1 lines
681 bytes
681 bytes
Remove it with the Windows Installer Cleanup Utility.
Re: Unable to Remove Adobe Reader 8.1.1 from Personal Laptop
Author: MikeHarvey2
Date: Fri, 13 Feb 2009 20:49
Date: Fri, 13 Feb 2009 20:49
1 lines
776 bytes
776 bytes
How do I find the Windows Installer Cleanup Utility on my laptop? I tried searching for it in all the places where I thought it would reside. Thanks!
Re: Unable to Remove Adobe Reader 8.1.1 from Personal Laptop
Author: graffiti
Date: Fri, 13 Feb 2009 21:25
Date: Fri, 13 Feb 2009 21:25
3 lines
707 bytes
707 bytes
You need to install it first. <http://support.microsoft.com/kb/290301>
Re: Unable to Remove Adobe Reader 8.1.1 from Personal Laptop
Author: MikeHarvey2
Date: Fri, 13 Feb 2009 22:56
Date: Fri, 13 Feb 2009 22:56
1 lines
662 bytes
662 bytes
It worked! Thanks to you both!
Thread Navigation
This is a paginated view of messages in the thread with full content displayed inline.
Messages are displayed in chronological order, with the original post highlighted in green.
Use pagination controls to navigate through all messages in large threads.
Back to All Threads