Downloading Update

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2 total messages Started by Phyllis_Smith Tue, 06 Jan 2009 21:59

#2098

Author: Phyllis_Smith
Date: Tue, 06 Jan 2009 21:59

3 lines
906 bytes

I have received upgrades on Adobe Acrobat Reader from what I currently have which is 7.0.8. I can download the upgrades, but I am unable to install it, as well as I am not able to remove the current program to be able to do a new installation of the new program. I have Microsoft Windows XP and received the current Reader program free. How can I get the upgrade?

Thanks.

Re: Downloading Update

#2100

Author: graffiti
Date: Tue, 06 Jan 2009 22:14

5 lines
707 bytes

What version are you trying to upgrade to?

What happens when you try and install it?

What happens when you try and remove the old version?

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