Adobe Reader installation problems

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2 total messages Started by Ben_Heanue Tue, 06 Jan 2009 12:13

#2180

Author: Ben_Heanue
Date: Tue, 06 Jan 2009 12:13

14 lines
1232 bytes

This will be long so apols straight away.

I had a problem with my computer and on getting it back working found I had lost Reader 8.1.3(?). On trying to reinstall both the previous or Adobe Reader 9 I get the following message.

'The feature you are trying to use is on a network resource that is unavailable.
Click OK or try again, or enter alternate path to a folder containing installation package 'AdbeRd812_en_US.msn' in box below'

On following second part of instructions I get an acroread folder, but on clicking it goes off with nothing occurring.

On clicking off the boxes I am left with an Error 1714 box.

Appreciate any help as I'm lost without reader.

Ben Heanue

Re: Adobe Reader installation problems

#2106

Author: Pat_Willener
Date: Wed, 07 Jan 2009 04:18

1 lines
781 bytes

Use the Windows Installer CleanUp Utility <http://support.microsoft.com/kb/290301> to remove installer info of your current Adobe Reader installation, then reinstall 8.1.3

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