Thread View: adobe.reader
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3 total messages
Started by chicagozip
Wed, 24 Dec 2008 22:51
Reader 9 uninstallation nightmare - want to clean up all Adobe files
Author: chicagozip
Date: Wed, 24 Dec 2008 22:51
Date: Wed, 24 Dec 2008 22:51
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I have such a mess going on on my computer. It all started when I downloaded and installed Reader v9....with no problems. I then noticed that previous Reader version v8 was not uninstalled, so I tried to uninstall v9 with Windows uninstall feature (control panel) in order to cleanup v8. This turned into a nightmare because of acrobat.com and Air that came along with v9. I couldn't get rid of all newly installed features/files. I kept getting error messages...so many I can't remember them. I downloaded Windows Install Cleanup but this wouldn't work either...similar messages as with Windows uninstall. I even tried my TuneUp Utilities 2008 to uninstall, but similar problems. I also used this program to clean up the registry. Finally I reinstalled Reader 9 and then its uninstall feature as well as all the others I've just mentioned. The result is that buried all over my hard drive are Adobe files that show up when I do a search for "Adobe", but show that the specified paths do not exist when I try to access them. So, what I want is some kind of Adobe cleanup tool that will get rid of everything on my computer (Compaq/Vista Home Premium SP1) that has anything to do with Adobe. Will Adobe provide this? I've used one from McAfee before. Help!
Re: Reader 9 uninstallation nightmare - want to clean up all Adobe files
Author: Pat_Willener
Date: Thu, 25 Dec 2008 06:55
Date: Thu, 25 Dec 2008 06:55
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Unfortunately there is no such cleanup tool from Adobe; I wish there were one. What I would try in your situation * Remove Adobe Reader with the Windows Installer Cleanup Utility * Reinstall Adobe Reader 9 * Uninstall Adobe AIR & Acrobat.com * Uninstall Adobe Reader 9 * Install Adobe Reader 8.1.3 * Uninstall Adobe Reader 8.1.3 At this point you should have nothing Adobe left on your disk or registry. * Reinstall Adobe Reader 9 Adobe Reader 9 without AIR & Acrobat.com can be downloaded from <http://download.adobe.com/pub/adobe/reader/win/9.x/9.0/enu/AdbeRdr90_en_US_Std.exe>
Re: Reader 9 uninstallation nightmare - want to clean up all Adobe files
Author: chicagozip
Date: Sat, 27 Dec 2008 05:32
Date: Sat, 27 Dec 2008 05:32
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Thanks for the help. I did what you said, in addition to a little research, and all my issues were ironed out. I figured out that one reason I was seeing Adobe files all over the place after I first uninstalled Reader v9 and its components, reloaded and uninstalled again, was that Vista had not caught up with me in clearing out my index file. Rebuilding it after the second install/uninstall, all these annoying bits of software disappeared. Hard drive was clean and ready for the Reader install from the link you gave me. I now know what an index file is...had never heard of this beforehand! Happy New Year to you.
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