Unable to open pdf files using Internet Explorer and Adobe 9.1

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1 total messages Started by Keith_Kobayashi Mon, 23 Mar 2009 22:39

#266

Author: Keith_Kobayashi
Date: Mon, 23 Mar 2009 22:39

16 lines
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We are unable to open any/all pdf files in Internet Explorer 6 or 7 using Adobe Reader 9.1 on Windows XP SP2.

The error message is that IE has a problem and sorry for the inconvenience.

Clicking "OK" closes IE.

We did not have any issue with Adobe Reader 8.1.

What we did to date:
1. Uninstall Adobe Reader 9.1
2. Run Windows Clean Utility to remove any remnant of Adobe Reader 8
3. Re-install Adobe Reader 9.1

Any other suggestions?

Need to have this upgrade.

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