Cannot create pdf files anymore

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2 total messages Started by Gareth_A_Morgan Fri, 20 Mar 2009 16:09

#399

Author: Gareth_A_Morgan
Date: Fri, 20 Mar 2009 16:09

45 lines
2319 bytes

Yesterday the 19.03 I could create pdf files. An update was downloaded automatically yesterday evening and I can no longer create pdf files (as of the 20.03) I have tried creating pdf files from various applications like word, power point, outlook, etc, etc without success

I am using Vista and the version of acrobat is 8.1.4. I have tried help, repair acrobat installation and help, check for updates. This has not cured the problem

I have also surfed the internet without being able to find a solution

Can anyone help?

Cheers Gareth

System Info

Available Physical Memory: 1486880 KB
Available Virtual Memory: 1851476 KB
BIOS Version: Sony - 20080605
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Version: 7.00.6000.16386 (vista_rtm.061101-2205)
    Creation Date: 2008/01/21
    Creation Time: 02:23:50
Default Mail: Microsoft Office Outlook
    mapi32.dll
    Version: 1.0.2536.0 (vista_rtm.061101-2205)

Graphics Card: ATI Mobility Radeon HD 3400 Series
    Version: 7.14.10.567
    Check: OK
Installed Acrobat: C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
    Version: 8.1.0.2007051100
    Creation Date: 2008/12/28
    Creation Time: 18:38:18
Locale: English (United Kingdom)
Monitor:
    Name: ATI Mobility Radeon HD 3400 Series
    Resolution: 1600 x 900 x 59
    Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.0.6001 Service Pack 1
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2260 Mhz
Temporary Directory: C:\Users\Gareth\AppData\Local\Temp\
Time Zone: GMT Standard Time
Total Physical Memory: 2097151 KB
Total Virtual Memory: 2097024 KB
Windows Directory: C:\Windows

Re: Cannot create pdf files anymore

#401

Author: graffiti
Date: Fri, 20 Mar 2009 17:03

1 lines
643 bytes

This is the Reader forum. You may wan to ask in the Acrobat forum.

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