Thread View: alt.cellular.ericsson
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Started by whytoi
Mon, 29 Jul 2002 02:29
T39mc Warranty service problems in Australia
Author: whytoi
Date: Mon, 29 Jul 2002 02:29
Date: Mon, 29 Jul 2002 02:29
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1863 bytes
Hi all, My T39mc has just died of some "major hardware problem" according to the local Ericsson service centre. It is covered under warranty but they (Australian operations) can' handle it. They suggested that I send the phone overseas to have it repaired under its "International" warranty. :( Does any one have any solution to this problem? I am not keen to send it overseas (HKG or Singapore) for this job. Is there any way I can have this problem sorted out locally in Australia? As I understand it, T39mc and T39m share identical hardwares and they only differ in their firmwares. If I am happy to convert my T39mc to a T39m, why can't it be done locally? Any suggestions? I know some of you are very knowlegeable on these matters. So thanks in advance for any advice.
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