🚀 go-pugleaf

Thanks for your reply Rod.
Yes DEFINITELY only one modem installed. It has been suggested to me that I
may have the wrong driver.
I downloaded the driver from the Australian distributor of this modem.
http://www.protac.com.au/files/modem/index.html
I will try uninstalling and just let windows install the driver from WIN98

Pepe..


"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:3a78d30e$1@news.iprimus.com.au...
>
> Pepe Duran <pepe_d@bigfoot.com> wrote in message
> news:F44e6.97583$xW4.742442@news-server.bigpond.net.au...
>
> > Can  anybody help me with a modem problem.
> > Modem is a Web Excel 56k External Modem. Computer is a old
> > (guessing at 1995 vintage) IBM Aptiva, Operating system is Win 98 SE.
> > Control Panel \ System  \ device Manager \ modem
> > looks ok, no asterisk or question marks.
>
> Thats just the very basic stuff, no resource conflicts.
>
> > Control Panel \ Modem \ More Info \ Diagnostics
> > all comes up ok with all the relevant details.
>
> Thats rather odd. Because it can clearly communicate
> with the modem to get that diagnostic stuff.
>
> > When I go to dial out I get a "Modem not Found " error.
> > And the error log looks like this.
>
> > 02-01-2001 11:52:05.59 - 56000bps External Fax Voice Modem in use.
> > 02-01-2001 11:52:05.59 - Modem type: 56000bps External Fax Voice Modem
> > 02-01-2001 11:52:05.59 - Modem inf path: PURETE~1.INF
>
> That basically correct.
>
> > 02-01-2001 11:52:05.59 - Modem inf section: Modem_6
> > 02-01-2001 11:52:05.82 - 115200,N,8,1
> > 02-01-2001 11:52:05.85 - 115200,N,8,1
> > 02-01-2001 11:52:05.85 - Initializing modem.
> > 02-01-2001 11:52:05.85 - Send: AT<cr>
> > 02-01-2001 11:52:07.85 - Recv: <no response>
> > 02-01-2001 11:52:07.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:07.85 - Send: AT<cr>
> > 02-01-2001 11:52:09.85 - Recv: <no response>
> > 02-01-2001 11:52:09.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:09.85 - Send: AT<cr>
> > 02-01-2001 11:52:11.85 - Recv: <no response>
> > 02-01-2001 11:52:11.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:11.85 - Send: AT<cr>
> > 02-01-2001 11:52:13.85 - Recv: <no response>
> > 02-01-2001 11:52:13.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:13.85 - Send: AT<cr>
> > 02-01-2001 11:52:15.85 - Recv: <no response>
>
> Its getting no response at all from the modem,
> but does when it runs the diagnostic tab.
>
> > 02-01-2001 11:52:15.85 - ERROR: Unable to recover from unrecognized
> > response.
> > 02-01-2001 11:52:15.87 - Hanging up the modem.
> > 02-01-2001 11:53:37.81 - Session Statistics:
> > 02-01-2001 11:53:37.81 -                Reads : 0 bytes
> > 02-01-2001 11:53:37.81 -                Writes: 15 bytes
> > 02-01-2001 11:53:37.81 - 56000bps External Fax Voice Modem closed.
>
> > Anybody have any suggestions on what is wrong.
>
> You sure you havent got more than one modem installed ?
> It isnt hard to do that and its not surprising that one of them
> does the diagnostic fine but the other thats been setup in that
> DUN connectoid isnt responding because that other phantom
> modem isnt really there.
>
> How many modems are visible in
> Control Panel \ System  \ device Manager \ modem
>
> If there is more than one, delete them all. Turn the modem off.
> Reboot the system with the modem off.
> Turn the system off again, turn the modem on,
> boot the system again and install the modem thats seen.
>
>
>