🚀 go-pugleaf

On Sat, 28 Dec 1996 22:48:22 +0000, "David.Hedges"
<david.hedges@ukonline.co.uk> wrote:

>In the news article dated 28 Dec 1996, it was said by
>chris@abint.demon.co.uk (Chris Jones) that ...
>
>
>>> >
>>> I downloaded four "upgrades" in as many weeks.  They weren't written
>>> because of added features etc (nobody's that quick!) but to fix bugs.
>>> Nobody brings out a "upgrade" every week.  Let's call a patch a patch,
>>> shall we?
>
>If there are new features introduced I personally would call that and
>upgrade, to me a patch is only to correct bugs. 
>
EXACTLY!  You agree that Netetera was wrong in calling the patches
"upgrades".  Netetera told me (quote) "I had the gaul to complain for
what are two software packages".  That is version 2.51 and 2.6 of
NetcGold.  You agree that a patch cannot be called another software
package..........
>
>>> You are not
>>> connected to Netcetera, are you?
>>> 
>
>I purchased my copy the same as everyone else, and as such am a very
>satisfied customer. Excellent support on occasions it has been needed,
>in fact they have answered email just a quick as Forte.
>
I have emailed them several times without an answer.  I cannot use my
copy of NetcGold because it has clashed.  I paid for this (and
support) and they ignore me.   BTW, they say they monitor these
newsgroups, yet they haven't even replied to this thread.......
>>> >
>>> Agent can handle multiple accounts.  
>
>How I have just looked at the Agent help file and I cannot see how to run
>multiple accounts from one copy of the program. Unless you mean by having
>more than one copy of the program loaded
>
Okay, we were all new to computing once.  Go to the help menu and
click on "Search".  This will bring up a list of keywords used in the
program.  Type "multi-user" and this will take you to instructions in
setting this up.
Agent stores its settings and data files in the "Start in" folder
specified in its shortcut.  This allows a single copy of the program's
common files (such as, the .exe, help, spell check files) to be used
by several users or with several news servers.

>>> NetcGold can only handle 5 whilst
>>> Agent can handle any number for free. 
>
>NetcGold can handle as many as you like, mine at the moment is set up for
>seven. That is seven different people, on one copy of the program that can
>collect all their email from different servers with one phone call. If
>Agent can do that I would like to know how please. 
>
I could only set mine up for 5 when Netcetera demanded extra payment,
despite the fact that I wasn't told of this limit when I paid for
NetcGold.  When I contacted them, I was told (quote) "it is standard
procedure to charge more for those users who want to exceed a
reasonable limit".   Agent (& several others) makes no limit & is easy
to set up. 
>
>>> I have been on the Internet for a
>>> great many years (long before it was "cool") and have picked up a few
>>> facts during that time.
>>> 
>
>How is that relevant to how a program performs. I have used computers for
>many years that in no way has any bearing on how a commercial program I
>buy works.
>
Please do not take my replies out of context.  The above is a reply to
you when you said "I guess when someone sucumbs to cheap sarcasm, it
shows lack of facts to support knowledge."  Again, I have been using
the Internet for a great many years, have tried MANY programs during
that time but have come across none like NetcGold.

>>> When I find something seriously wrong with something, I shall warn
>>> people.
>>> 
>
>Fine that is as it should be, so what is *seriously* wrong with NetcGold,
>bearing in mind that the perfect computer program has not yet been
>written, it is bound to have some faults. Sure there are some minor things
>with it I don't like, but I do not accept it has serious faults. I should
>like to hear just what it is that you contend this fault is.
>
After this far into the thread, you now ask what I'm complaining
about?  Please re-read my messages.  In short:

1.  It clashes all the time, not just on mine but I have read other
messages regarding this.  Is this "minor"?
2.  It is slow.  Try doing a search or "read next unread article" and
it takes forever to find it (Agent & many others are instant).  This
program is written in Basic, yet!
3.  I cannot get support from Netcetera, even though I paid for this.
My copy of NetcGold has clashed and is unusable.


------------------------------
Regards

Chris Jones
chris@abint.demon.co.uk
-----------------------------