🚀 go-pugleaf

In the news article dated 29 Dec 1996, it was said by
chris@abint.demon.co.uk (Chris Jones) that ...


>> >
>> EXACTLY!  You agree that Netcetera was wrong in calling the patches
>> "upgrades".  Netcetera told me (quote) "I had the gaul to complain for
>> what are two software packages".  That is version 2.51 and 2.6 of
>> NetcGold.  You agree that a patch cannot be called another software
>> package..........
>> >

There were several new features added to the program from 2.51 to 2.6. As I
have deleted the text files that gave the details I can't list them, but
to me as I said that is an upgrade not a patch, so I don't agree with you,
I think most software companies would call that an upgrade.


>> >How I have just looked at the Agent help file and I cannot see how to run
>> >multiple accounts from one copy of the program. Unless you mean by having
>> >more than one copy of the program loaded
>> >
>> Okay, we were all new to computing once. 

Don't be so patronising as to assume I still am, I do know how to use a
help file which I read before posting my reply, as I made the assumption
before posting that I needed to check that the last upgrade to Agent
hadn't changed things


>> This allows a single copy of the program's
>> common files (such as, the .exe, help, spell check files) to be used
>> by several users or with several news servers.

Yes it does, but that is not what I said. Agent needs a separate directory,
I prefer the Windows 3.1 term, for each user, and for each user to have a
shortcut on the desktop and to start their own copy of the program, albeit
that common files can be kept in one directory. NetcGold needs only one
copy of the program running and can do all of that, and as far as
collecting email the same copy of the program handles all users. It holds
all the details for all the users in one directory. 


>> Agent (& several others) makes no limit & is easy
>> to set up. 
>> >

Well I have only tried Agent and Netcetera, but Agent is not a multi-user
program in the way Netcetera is. Personally I don't see a problem with
making an additional charge for more than a given number of users. If
Forte choose to do otherwise that is their commercial choice.

>> >
>> After this far into the thread, you now ask what I'm complaining
>> about?  Please re-read my messages.  In short:

I asked because it appeared there was some detail lacking as to the exact
nature of the problem. As you will see from the headers I use a beta copy
of NetcGold so should in fact have more problems then you appear to, as I
am looking for the bugs.

>> 
>> 1.  It clashes all the time, not just on mine but I have read other
>> messages regarding this.  Is this "minor"?

Please say how it clashes. I have only noticed one such instance and that
is it doesn't like Agent running on the computer at the same time, which
apart from making me smile, is not a problem. If it is clashing with other
programs why do you assume all the fault is with Netcetera. If you care to
be more specific I want to try and reproduce the fault on my set up

>> 2.  It is slow.  Try doing a search or "read next unread article" and
>> it takes forever to find it (Agent & many others are instant).  This
>> program is written in Basic, yet!

On this we will have to differ I find the speed on a par with Agent on my
system.

>> 3.  I cannot get support from Netcetera, even though I paid for this.
>> My copy of NetcGold has clashed and is unusable.

This I find very strange, unless you have been unreasonable in your
expectations of the support you require. I have normally had answers in a
reasonable time, usually as long as it takes them to reproduce the fault
and find a answer for it. 




-- 
best wishes

Dave
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using NETcetera Gold v2.70.01 Beta