Thread View: alt.comp.software.financial.quickbooks
4 messages
4 total messages
Started by Todd
Sun, 16 Feb 2003 21:19
upgrade problems with turbo tax
Author: Todd
Date: Sun, 16 Feb 2003 21:19
Date: Sun, 16 Feb 2003 21:19
34 lines
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3831 bytes
Intuit's spin is that the C-Dilla files were added (without warning) to prevent unauthorized copying of the Intuit software, while still allowing customers some flexibility in doing their taxes. Intuit includes a CD key in its documentation, which users are required to enter in order to activate the software. TurboTax then transmits the key up to an Intuit server, which kicks back an acknowledgement that unlocks the software. At no time is any uniquely identifiable information exchanged between a user's PC and Intuit's servers. This scheme can also cause problems if hardware is upgraded. Should a user replace his or her hard drive or upgrade to a new computer, he or she may not be allowed to print a return or prepare an amended return. TurboTax 2002 will only allow taxes to be filed or printed from a single machine. However, the software may be installed on numerous PCs, and files may be saved and copied from one machine to another. What this means is that you can prepare your taxes on your laptop, for example, and then file them from your home computer. Intuit also allows multiple filings from the same PC, allowing spouses to file separately. The resulting mess is causing many of the TurboTax customers to seek other tax programs that do not incorporate DRM. To counteract the critics, Intuit offers an uninstaller for the C-Dilla software that further complicates the situation. Using the uninstaller also stops TurboTax from functioning. This latest fiasco will probably serve as a wake-up call to software developers in how they incorporate copy protection features in their future software offerings to insure that it is less intrusive to the user. All sorts of privacy issues come to mind when a company attempts to control software piracy. What are, and what are not, the best practices will be boardroom conversation for months to come. The movie and recording industries are facing the same up-hill battle with copyright issues. We have no argument with these companies wanting to be proactive in their fight against piracy -- it takes millions and millions of dollars out their pockets. Nevertheless, if these companies want to keep their customers, they must remember that computer users do not want to participate if it is at the expense of security and privacy.
Re: upgrade problems with turbo tax
Author: Winston Smith
Date: Tue, 18 Feb 2003 03:54
Date: Tue, 18 Feb 2003 03:54
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In article <v500ifdt7u581@corp.supernews.com>, "Todd" <todd44@quest.net> wrote: Where is the CLASS ACTION lawsuit? > Intuit's spin is that the C-Dilla files were added (without warning) to > prevent unauthorized copying of the Intuit software, while still allowing > customers some flexibility in doing their taxes. Intuit includes a CD key in > its documentation, which users are required to enter in order to activate > the software. TurboTax then transmits the key up to an Intuit server, which > kicks back an acknowledgement that unlocks the software. At no time is any > uniquely identifiable information exchanged between a user's PC and Intuit's > servers. This scheme can also cause problems if hardware is upgraded. Should > a user replace his or her hard drive or upgrade to a new computer, he or she > may not be allowed to print a return or prepare an amended return. TurboTax > 2002 will only allow taxes to be filed or printed from a single machine. > However, the software may be installed on numerous PCs, and files may be > saved and copied from one machine to another. What this means is that you > can prepare your taxes on your laptop, for example, and then file them from > your home computer. Intuit also allows multiple filings from the same PC, > allowing spouses to file separately. > > The resulting mess is causing many of the TurboTax customers to seek other > tax programs that do not incorporate DRM. To counteract the critics, Intuit > offers an uninstaller for the C-Dilla software that further complicates the > situation. Using the uninstaller also stops TurboTax from functioning. > > This latest fiasco will probably serve as a wake-up call to software > developers in how they incorporate copy protection features in their future > software offerings to insure that it is less intrusive to the user. All > sorts of privacy issues come to mind when a company attempts to control > software piracy. What are, and what are not, the best practices will be > boardroom conversation for months to come. The movie and recording > industries are facing the same up-hill battle with copyright issues. We have > no argument with these companies wanting to be proactive in their fight > against piracy -- it takes millions and millions of dollars out their > pockets. Nevertheless, if these companies want to keep their customers, they > must remember that computer users do not want to participate if it is at the > expense of security and privacy.
Re: upgrade problems with turbo tax
Author: Johnson&Johns
Date: Thu, 27 Feb 2003 14:18
Date: Thu, 27 Feb 2003 14:18
68 lines
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I have used TurboTax for about 5 years. With all the problems you mention, I decided to try TaxCut this year. I am satisfied with it. It imported my TT data from last year and looks and feels about the same as TT. Add to that, it is cheaper to purchase. TurboTax has lost me as a customer. I hope they (and other software makers) take notice. "Winston Smith" <wsmith@minitrue.oceana.gov> wrote in message news:86343ED4997469FE.70B28474A07C028D.95BC7E250B8A5C2F@lp.airnews.net... > In article <v500ifdt7u581@corp.supernews.com>, "Todd" <todd44@quest.net> wrote: > > > Where is the CLASS ACTION lawsuit? > > > > Intuit's spin is that the C-Dilla files were added (without warning) to > > prevent unauthorized copying of the Intuit software, while still allowing > > customers some flexibility in doing their taxes. Intuit includes a CD key in > > its documentation, which users are required to enter in order to activate > > the software. TurboTax then transmits the key up to an Intuit server, which > > kicks back an acknowledgement that unlocks the software. At no time is any > > uniquely identifiable information exchanged between a user's PC and Intuit's > > servers. This scheme can also cause problems if hardware is upgraded. Should > > a user replace his or her hard drive or upgrade to a new computer, he or she > > may not be allowed to print a return or prepare an amended return. TurboTax > > 2002 will only allow taxes to be filed or printed from a single machine. > > However, the software may be installed on numerous PCs, and files may be > > saved and copied from one machine to another. What this means is that you > > can prepare your taxes on your laptop, for example, and then file them from > > your home computer. Intuit also allows multiple filings from the same PC, > > allowing spouses to file separately. > > > > The resulting mess is causing many of the TurboTax customers to seek other > > tax programs that do not incorporate DRM. To counteract the critics, Intuit > > offers an uninstaller for the C-Dilla software that further complicates the > > situation. Using the uninstaller also stops TurboTax from functioning. > > > > This latest fiasco will probably serve as a wake-up call to software > > developers in how they incorporate copy protection features in their future > > software offerings to insure that it is less intrusive to the user. All > > sorts of privacy issues come to mind when a company attempts to control > > software piracy. What are, and what are not, the best practices will be > > boardroom conversation for months to come. The movie and recording > > industries are facing the same up-hill battle with copyright issues. We have > > no argument with these companies wanting to be proactive in their fight > > against piracy -- it takes millions and millions of dollars out their > > pockets. Nevertheless, if these companies want to keep their customers, they > > must remember that computer users do not want to participate if it is at the > > expense of security and privacy.
Re: upgrade problems with turbo tax
Author: Albert
Date: Thu, 27 Feb 2003 16:56
Date: Thu, 27 Feb 2003 16:56
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"Johnson&Johns" <jonnssn88@yahoo.com> wrote in message > I have used TurboTax for about 5 years. With all the problems you mention, > I decided to try TaxCut this year. I am satisfied with it. It imported my > TT data from last year and looks and feels about the same as TT. Add to > that, it is cheaper to purchase. TurboTax has lost me as a customer. I > hope they (and other software makers) take notice. taxact is even less expensive than taxcut and turbotax and it is a similar program > "Winston Smith" <wsmith@minitrue.oceana.gov> wrote in message > > > In article <v500ifdt7u581@corp.supernews.com>, "Todd" <todd44@quest.net> > wrote: > > > > > > Where is the CLASS ACTION lawsuit? > > > > > > > Intuit's spin is that the C-Dilla files were added (without warning) to > > > prevent unauthorized copying of the Intuit software, while still > allowing > > > customers some flexibility in doing their taxes. Intuit includes a CD > key in > > > its documentation, which users are required to enter in order to > activate > > > the software. TurboTax then transmits the key up to an Intuit server, > which > > > kicks back an acknowledgement that unlocks the software. At no time is > any > > > uniquely identifiable information exchanged between a user's PC and > Intuit's > > > servers. This scheme can also cause problems if hardware is upgraded. > Should > > > a user replace his or her hard drive or upgrade to a new computer, he or > she > > > may not be allowed to print a return or prepare an amended return. > TurboTax > > > 2002 will only allow taxes to be filed or printed from a single machine. > > > However, the software may be installed on numerous PCs, and files may be > > > saved and copied from one machine to another. What this means is that > you > > > can prepare your taxes on your laptop, for example, and then file them > from > > > your home computer. Intuit also allows multiple filings from the same > PC, > > > allowing spouses to file separately. > > > > > > The resulting mess is causing many of the TurboTax customers to seek > other > > > tax programs that do not incorporate DRM. To counteract the critics, > Intuit > > > offers an uninstaller for the C-Dilla software that further complicates > the > > > situation. Using the uninstaller also stops TurboTax from functioning. > > > > > > This latest fiasco will probably serve as a wake-up call to software > > > developers in how they incorporate copy protection features in their > future > > > software offerings to insure that it is less intrusive to the user. All > > > sorts of privacy issues come to mind when a company attempts to control > > > software piracy. What are, and what are not, the best practices will be > > > boardroom conversation for months to come. The movie and recording > > > industries are facing the same up-hill battle with copyright issues. We > have > > > no argument with these companies wanting to be proactive in their fight > > > against piracy -- it takes millions and millions of dollars out their > > > pockets. Nevertheless, if these companies want to keep their customers, > they > > > must remember that computer users do not want to participate if it is at > the > > > expense of security and privacy. > >
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