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Article View: alt.comp.sys.palmtops.pilot
Article #328

Re: update hotsync in palm m515

#328
From: Logan
Date: Sun, 18 Jul 2004 17:15
75 lines
4549 bytes
Obviously what you describe is an ESD issue, so there's no need upgrading
your m515.
An electrostatic discharge results in 'freezing' the handheld's USB port
ability to send the data, so that when you launch a hotsync, either via the
cradle's button or the palm itself, it won't launch on the computer because
it receives no data.
The only way to to troubleshoot this issue, and to turn back the palm to its
manufacturing setup, is to completely drain its battery by forcing the
handheld to stay on, preferably at maximum brightness. This process is
detailed in the knowledge library article I gave you he link.
Once more, should you need to backup your data before proceeding, you will
have to use a serial cable/cradle (ESD does not affect the palm's serial
port) or a backup SD card.

Laurent.

"Eli Aran" <eli_yardena@hotmail.com> a �crit dans le message de
news:2lt08pFgga1eU2@uni-berlin.de...
> so you are telling me I need to change to a serial cable in order to be
able
> to get into the hand held! right?
> I have installed palm desktop version 4.1 and - from the PC point of
view -
> I have the USB communication method selected for synchronization. but
> Hotsync inside my Palm M515 does not seam to work and recognize the PC
> either by pressing the Hotsync cradle button or by choosing Hotsync the
hand
> held program.
> I am trying to do a change or upgrade of some kind to the palm sync
program
> without the USB cradle because it doesn't work.
> probably with a serial connection it might work (?) and I could somehow
> re-program Hotsync in the hand held...
>
> "Logan" <laurent.gagnie@club-internet.fr> wrote in message
> news:40f7cb1a$0$306$7a628cd7@news.club-internet.fr...
> >
> > "Eli Aran" <eli_yardena@hotmail.com> a �crit dans le message de
> > news:2lnalnFei32qU1@uni-berlin.de...
> > > is there a way to update the version of the o/s in the hand held
> > > or the version of the Hotsync application
> > > WITHOUT the synchronization with the pc?
> > > I am unable to communicate with the palm using its USB cradle.
> > > I have ver. 4.1 for the Palm desktop app in the pc.
> > > my hotsync attempts fail probably because the palm o/s or hotsync
> version
> > in
> > > the palm don't recognize the USB cable or connection.
> > > how can I upgrade a program version (in this case "Hotsync") without
> > > connecting it to my pc?
> >
> > The handheld's ROM can only be flashed through a cable/cradle
connection.
> > Anyway, the hotsync problem you experience is certainly due to ESD.
> > Please connect to http://kb.palmone.com/PalmEU_uk.html and, in the
> 'Solution
> > ID' field enter 5598.
> > It will lead you to appropriate troubleshoot.
> > As mentioned in the article, be aware that your palm's data must be
> > backed-up before proceeding, either though a serial hotsync or using a
> > backup card.
> >
> > Cheers,
> > Laurent.
> >
> >
> >
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
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>
>
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Reply-To: "Logan" <laurent.gagnie@club-internet.fr>
From: "Logan" <laurent.gagnie@club-internet.fr>
Newsgroups: alt.comp.sys.palmtops.pilot,comp.sys.palmtops,comp.sys.palmtops.pilot,de.comp.sys.handhelds.palm-pilot,fr.comp.sys.palm-pilot,uk.comp.sys.palmtops
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Subject: Re: update hotsync in palm m515
Date: Sun, 18 Jul 2004 19:15:46 +0200
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