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Article #1980

Bally's Health Club - Ripoff Artists

#1980
From: Mitch Bartlett
Date: Tue, 04 Mar 1997 00:00
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I advise anybody who is thinking of joining a Bally's Health Club to stop
and look
elsewhere. They have caused my friends and I a great pain. Here's my
story... 

Bally's Health Club has a history of cheating people. When you go to apply
for an account, they claim there is no other plan available except the most
expensive one. When you go to the club to workout, they have signs that say
"Please limit your workout to 30 minutes", When you pay your bill they
claim that you still owe more money. Here is my story.

It all started when I joined two years ago. I was really into baseball, and
I needed to get
in shape for the season. I joined a three year plan. The salesperson (Rip
Off Artist)
convinced me that the only plan I could get was a three year plan. Later I
found out there
was a six month student plan I could have gotten for a lot cheaper. 

Apaying $24 a month for a year they offered for me to finish my plan
payments. I paid a total of about $315.00 to end the monthly payments. It
saved me much interest I THOUGHT!!! In acknowledgement, they sent me
a nice t-shirt and I though it was over for the payments. For the last year
I have been
attending the same Skokie,IL club witouht trouble. 

On Thursday, I went into the club and got in, only to realize that I didn't
have a lock for my
locker. I left to go to K-mart to buy one. When I came back, they ran my
card number and
I had to go see a Rip Off Artist in the back. I sat and talked with him as
we looked at the
computer screen with my account on it. He said I owed $18 to get in. I
explained to him
that I payed everything off. He gave me the run around, telling me there is
no such thing
to pay it off at once and that I have had to be making payments. How funny
that I got in
earlier that same day and suddenly I had to pay. It seems to me that a
salesperson messed with my aaccount to get more money from me.

He called a number an talked (or acted like he was talking) to someone
about my
account. Suddenly I owe $70 to get in. I told him I was going to go home to
get my things
that said that I am payed up. He got pissed and didn't allow me access. He
said he had
been working there four years and that that's not the way Bally's does
things. He was
really smart ass too when he found I wasn't going to give him anything that
night. 

Well, I got home and called Bally's and the man I talked with said I had to
call the next
morning. I called the next morning only to be told that my account was in
the hands of
Member Services and that I had to call long distance. I said what is this
line for? She
said that this was customer service. I said "Yeah! I'm a customer, serve
me!" 

I asked to speak to somebody in charge and I was tranferred to a machine
where I
never got a call back. So I'm trapped, I can't talk to anyone at Bally's,
and I paid for a
health club I can't use. 

I know it happens to many other people. They mislead everyone and want all
of you money. So don't get trapped like me. Now I have to call my State's
Attourney and the Better
Business Beaureu. 
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From: "Mitch Bartlett" <mitchb@interaccess.com>
Subject: Bally's Health Club - Ripoff Artists
Date: 1997/03/04
Message-ID: <01bc28f1$f7f095e0$445594cc@1>
X-Deja-AN: 223121262
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Newsgroups: alt.consumers,alt.consumer.experiences,alt.health,chi.general,chi.personals,uiuc.consumers,uiuc.misc.consumers