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Article #401

Re: FAX Problem

#401
From: Gary Breuckman
Date: Sat, 07 Aug 1993 02:38
32 lines
2117 bytes
In article <1993Aug6.194518.4357@zygot.ati.com> john@zygot.ati.com (John Higdon) writes:
>In article <mdpcCBCK62.G6G@netcom.com> mdpc@cup.portal.com writes:
>
>>I am having problems transmitting FAXes to users of those automated switching 
>>boxes.
>
>Just a stab in the dark: does your fax modem send CNG tones when
>calling out? (These are tones sent every few seconds after dialing is
>complete.) Most fax switches listen for these tones on incoming calls
>to determine the correct call routing. No tones, voice call. Tones, fax
>call.
>
>>Is there anything that I could do to correct situations such as this? 
>>(i.e. a solution)
>
>If the above is your problem, get a modem that transmits the CNG tones.
>Otherwise, arrange for a different way to signal fax vs voice calls at
>the receiving end.


One thing you might try - if you customarily place your fax calls in
manual mode  (handset off-hook, manual dial), you might want to try
automatic mode (copy in, enter number, push send).  Fax machines
do not send the CNG tone except in automatic mode.

It wasn't clear to me if you were using a 'real' fax machine or a
modem.  These comments, of course, apply to 'real' machines only.
All the modems I've seen, though, send CNG tones.

-- 
---
puma@netcom.com
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Path: arc1-ca.pugleaf.net!gmd.de!Germany.EU.net!mcsun!uunet!wupost!csus.edu!netcom.com!puma
References: <mdpcCBCK62.G6G@netcom.com> <1993Aug6.194518.4357@zygot.ati.com>

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From: puma@netcom.com (Gary Breuckman)
Subject: Re: FAX Problem
Message-ID: <pumaCBDBCu.2y2@netcom.com>
Organization: organized?? me?
References: <mdpcCBCK62.G6G@netcom.com> <1993Aug6.194518.4357@zygot.ati.com>
Date: Sat, 7 Aug 1993 02:38:54 GMT
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