🚀 go-pugleaf

I for one will be very interested to see what line the magazines take,
i.e. WE are pretty big advertisers, so will there be a temptation to
ignore complaints?  I can't believe this is the first time someone has
complained to them - will they bite the hand that feeds?  (hope so!)
Regards,
Bastard Bear
"If music is the pathway to the heart, as Voltaire suggested, then speech
is the
pathway to other people.  Live in silence and you live alone."  Chris -
Northern Exposure.
Remove "deathtospammers" for reply.
"When the going gets weird, the weird turn Pro".  HST

Monolith aka Charles Hunter wrote:

> Well , a result !! No, Watford Electronics have not returned the hard
> drive I sent to them for repair almost 9 weeks ago but they have given
> me a refund.
>
> On a side note , the forms I received form the Sheriff court to
> summons Watford Electronics to court with were the wrong ones, DUH !
> So I've requested the correct forms, in the meantime I had written to
> the ombudsman at both Personal Computer World and Computer Shopper (
> mags in which Watford Electronics advertise ) and have at the
> beginning of this week received a reply from both saying that they
> would look into my case.
>
> Today I 'phoned Watford Electronics to be told that they had received
> credit for the hard drive from the manufacturer, surprise, surprise -
> looks like the letters to the mags have indeed worked - and that I
> could have a replacement but the end of April, or a refund equivalent
> to the cost of a similar drive by todays prices.
> Taking a deep breath I took the option of the refund, after having
> first checked that the said refund would buy an equivalent
> replacement, as I don't want to have to deal with Watford Electronics
> again.
>
> I have yet to close the case with Watford Electronics as I've to check
> that the refund , done by credit card, will in fact materialise. I'll
> give them a week then it's war .. again.
>
> Thanks for the support from you all and from Personal Computer World
> and Computer Shopper for there assistance.
>
> Watch this space ...
>
> CH