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Article #43

Re: Rude Employee of Hong Kong Dragon Airline (Associate of Cathay Pacific )

#43
From: Websurfer
Date: Wed, 06 Jan 1999 00:00
50 lines
2878 bytes
This is weird.
I agree some Hong Kong people are rude.
For example, they cut your way without saying "excuse me".
They bump you a little bit without saying "sorry".
But very seldom they call you "move, asshole" when
you block their ways.
I just wonder.
Did she speak Chinese or English to you?


John Wong wrote:

>  During my returning trip from Hong Kong back to USA on January 4,
> 1999,
> I encountered an unpleasant event with a Hong Kong Dragon Airline
> employee.
>
> I was entering an airport express train from the Kowloon station to go
>
> to the airport around 11:45 am, when a Dragon Air female Chinese
> employee ---  short hair, about 5 feet 4 inches tall, who I have never
>
> met before, dressed in Dragon air uniform was entering the train at
> the
> same time.  After entering the train, I was deciding whether to go to
> the left hand side or the right hand side of the train when, because
> of
> my hesitation, the employee insulted me by saying �Move, asshole�.
> Such
> degrading remarks was extremely inappropriate, especially to someone
> she
> has never met before.  I asked her to apologize for her remark, but
> she
> was rude enough to say �Why should I apologize to you�.
>
>  Unfortunately, the employee was not wearing any name tag.  If I did
> not
> have a departing flight to catch, I would have gone with her to the
> Dragon Air ticket counters and reported her rude remarks to the
> management.
>
> Needless to say, such insulting remark gave me a very negative image
> of
> Dragon Air, and also a negative image of Hong Kong.  Although there is
>
> no way Dragon Air can identify the employee, I believe that Dragon Air
>
> should invest more time and money into employee training so that they
> would be more polite to tourists when they are inside airport
> facilities, especially when they are wearing the company�s uniform.
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From: Websurfer <Websurfer@itnet.com>
Subject: Re: Rude Employee of Hong Kong Dragon Airline (Associate of Cathay Pacific )
Date: 1999/01/06
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