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Article #44Re: Rude Employee of Hong Kong Dragon Airline (Associate of Cathay Pacific )
From: John Wong
Date: Wed, 06 Jan 1999 00:00
Date: Wed, 06 Jan 1999 00:00
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In low voice English, probably she was thinking that I may not understand her English or may not hear her Websurfer wrote: > This is weird. > I agree some Hong Kong people are rude. > For example, they cut your way without saying "excuse me". > They bump you a little bit without saying "sorry". > But very seldom they call you "move, asshole" when > you block their ways. > I just wonder. > Did she speak Chinese or English to you? > > John Wong wrote: > > > During my returning trip from Hong Kong back to USA on January 4, > > 1999, > > I encountered an unpleasant event with a Hong Kong Dragon Airline > > employee. > > > > I was entering an airport express train from the Kowloon station to go > > > > to the airport around 11:45 am, when a Dragon Air female Chinese > > employee --- short hair, about 5 feet 4 inches tall, who I have never > > > > met before, dressed in Dragon air uniform was entering the train at > > the > > same time. After entering the train, I was deciding whether to go to > > the left hand side or the right hand side of the train when, because > > of > > my hesitation, the employee insulted me by saying �Move, asshole�. > > Such > > degrading remarks was extremely inappropriate, especially to someone > > she > > has never met before. I asked her to apologize for her remark, but > > she > > was rude enough to say �Why should I apologize to you�. > > > > Unfortunately, the employee was not wearing any name tag. If I did > > not > > have a departing flight to catch, I would have gone with her to the > > Dragon Air ticket counters and reported her rude remarks to the > > management. > > > > Needless to say, such insulting remark gave me a very negative image > > of > > Dragon Air, and also a negative image of Hong Kong. Although there is > > > > no way Dragon Air can identify the employee, I believe that Dragon Air > > > > should invest more time and money into employee training so that they > > would be more polite to tourists when they are inside airport > > facilities, especially when they are wearing the company�s uniform.
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X-Google-Language: ENGLISH,ASCII X-Google-Thread: 103cf8,e23814edebf15ada X-Google-Attributes: gid103cf8,public X-Google-Thread: 113ee0,e23814edebf15ada X-Google-Attributes: gid113ee0,public X-Google-Thread: 105d85,e23814edebf15ada X-Google-Attributes: gid105d85,public X-Google-Thread: 110960,e23814edebf15ada X-Google-Attributes: gid110960,public X-Google-Thread: 102247,e23814edebf15ada X-Google-Attributes: gid102247,public From: John Wong <mutsy@flash.net> Subject: Re: Rude Employee of Hong Kong Dragon Airline (Associate of Cathay Pacific ) Date: 1999/01/06 Message-ID: <36931DDD.CADAC1C6@flash.net> X-Deja-AN: 429336078 Content-Transfer-Encoding: 8bit References: <3692590F.70FF1ECE@flash.net> <3692D4D0.B8CDC4E5@itnet.com> Content-Type: text/plain; charset=iso-8859-1 X-Complaints-To: abuse@flash.net X-Trace: news.flash.net 915610892 209.30.97.219 (Wed, 06 Jan 1999 02:21:32 CDT) Organization: FlashNet Communications, http://www.flash.net MIME-Version: 1.0 Reply-To: musty@flash.net NNTP-Posting-Date: Wed, 06 Jan 1999 02:21:32 CDT Newsgroups: alt.flame.airlines,soc.culture.hongkong,rec.travel.air,hk.rec.travel,rec.travel