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Article #44

Re: Rude Employee of Hong Kong Dragon Airline (Associate of Cathay Pacific )

#44
From: John Wong
Date: Wed, 06 Jan 1999 00:00
54 lines
3311 bytes
In low voice English, probably she was thinking that I may not
understand her English or may not hear her

Websurfer wrote:

> This is weird.
> I agree some Hong Kong people are rude.
> For example, they cut your way without saying "excuse me".
> They bump you a little bit without saying "sorry".
> But very seldom they call you "move, asshole" when
> you block their ways.
> I just wonder.
> Did she speak Chinese or English to you?
>
> John Wong wrote:
>
> >  During my returning trip from Hong Kong back to USA on January 4,
> > 1999,
> > I encountered an unpleasant event with a Hong Kong Dragon Airline
> > employee.
> >
> > I was entering an airport express train from the Kowloon station to go
> >
> > to the airport around 11:45 am, when a Dragon Air female Chinese
> > employee ---  short hair, about 5 feet 4 inches tall, who I have never
> >
> > met before, dressed in Dragon air uniform was entering the train at
> > the
> > same time.  After entering the train, I was deciding whether to go to
> > the left hand side or the right hand side of the train when, because
> > of
> > my hesitation, the employee insulted me by saying �Move, asshole�.
> > Such
> > degrading remarks was extremely inappropriate, especially to someone
> > she
> > has never met before.  I asked her to apologize for her remark, but
> > she
> > was rude enough to say �Why should I apologize to you�.
> >
> >  Unfortunately, the employee was not wearing any name tag.  If I did
> > not
> > have a departing flight to catch, I would have gone with her to the
> > Dragon Air ticket counters and reported her rude remarks to the
> > management.
> >
> > Needless to say, such insulting remark gave me a very negative image
> > of
> > Dragon Air, and also a negative image of Hong Kong.  Although there is
> >
> > no way Dragon Air can identify the employee, I believe that Dragon Air
> >
> > should invest more time and money into employee training so that they
> > would be more polite to tourists when they are inside airport
> > facilities, especially when they are wearing the company�s uniform.
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From: John Wong <mutsy@flash.net>
Subject: Re: Rude Employee of Hong Kong Dragon Airline (Associate of Cathay Pacific )
Date: 1999/01/06
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